Prospera Credit Union (Wisconsin) ยท 3 days ago
Bilingual (English/Spanish) Member Service Representative Part-Time
Appleton, WI
Part-time
Onsite
New Grad, Entry Level
$18.50/hr - $18.50/hrProspera Credit Union is a local, member-owned financial institution in the Fox Valley area. They are seeking a Part-Time Bilingual Member Service Representative to provide professional and personalized service to members, acting as the first point of contact and assisting with various financial transactions and product education.
BankingFinanceFinancial Services
Responsibilities
Providing professional, friendly and personalized member service during each interaction
Act as the face of the organization and one of the first points of contact for our members
Accurately processing a variety of financial transactions (deposits, withdrawals, advances, loan payments, etc.)
Creating conversations with members to help identify their needs
Providing information and education about various products and services
Making appropriate referrals, suggestions and referrals to other team members who specialize in different areas such as loans, investments, mortgages, etc
Qualification
Required
The ability to speak and write fluently in English and Spanish is required for this opportunity
Prior retail experience
Excellent verbal communication skills
Strong attention to detail
Customer Service experience
High School Diploma or GED
Ability to hear, assimilate and solve problems quickly, using a member service approach
Benefits
401(k) Retirement with 5% matching contributions from Prospera Credit Union
Bilingual Differential: Additional $1.50 per hour for bilingual skills upon successful completion of a Language Proficiency test
Weekend Differential: Additional $1.00 per hour for hours worked on weekends, stackable with bilingual differential
Culture of Diversity
Consistent Schedule
No Evening Hours
Great Paid Time Off Benefits
Company
Prospera Credit Union (Wisconsin)
At Prospera Credit Union, our mission is simple: HELPING MEMBERS PROSPER.
Founded in 1934
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Sheila Schinke
CEO
Michelle McClelland
CFO
Recent News
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