TrackStreet · 13 hours ago
Senior People & Culture Manager (Remote-US)
TrackStreet is a leading SaaS technology company that empowers brands to protect and grow their value in today’s dynamic eCommerce landscape. The Senior People & Culture Manager is responsible for leading HR initiatives, translating business goals into effective people practices, and driving employee engagement while ensuring compliance with HR policies.
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Responsibilities
Serve as a trusted People & Culture resource for all TrackStreet team members
Partner with Department Heads to understand goals and operating rhythms, translating business strategy into effective people practices across teams
Coach managers and team leads on talent development, performance management, feedback, and employee relations
Proactively assess team and individual development needs, recommend improvements, and support implementation
Lead employee relations matters, advising managers on compliant approaches for each situation
Maintain strict confidentiality and sound judgment in all sensitive matters
Lead full-cycle recruiting and onboarding execution across TrackStreet’s departments, partnering with hiring managers and external recruiters as needed
Align hiring priorities with Department Heads and Leadership, ensuring recruiting efforts reflect business needs
Partner with IT to continuously improve onboarding and offboarding workflows, including access provisioning, automation, and documentation
Play a key role in the development and support of people programs such as onboarding, performance development, engagement initiatives, and compensation planning
Develop and maintain custom training and enablement programs using Articulate or similar authoring tools
Act as a visible, approachable People & Culture leader for all team members, reinforcing trust, connection, and belonging
Drive TrackStreet’s employee engagement strategy across departments and geographies
Serve as an ambassador of TrackStreet’s culture, partnering with Leadership and the Culture Committee to plan and implement culture, engagement, and recognition initiatives
Identify engagement drivers and work with Department Heads to align people practices, tools, and workflows to improve satisfaction and retention
Develop and execute an integrated employee experience strategy spanning recruiting, onboarding, learning, engagement, and retention
Deliver high-quality HR solutions to address organizational needs and development gaps across all levels
Apply a systems-thinking approach to all people initiatives, recognizing the interconnectedness of departments, tools, and processes
Partner with IT and Leadership on AI-driven automation and HR technology improvements that increase efficiency and improve the employee experience
Maintain HR systems, workflows, reporting, and documentation standards
Ensure adherence to HR policies, procedures, and employment laws across U.S. and international teams, promoting a strong culture of compliance
Support organizational change, partnering with Leadership and Department Heads to ensure smooth transitions and clear communication
Drive consistency in administering HR policies and procedures to ensure fair and equitable treatment of all team members
Handle administrative HR responsibilities including HRIS accuracy, reporting, documentation standards, and audit readiness
Qualification
Required
7+ years of progressive HR experience in a remote, multi-state or international environment
Demonstrated experience leading recruiting, onboarding, performance management, and employee relations
Experience partnering with IT on HR systems, onboarding/offboarding workflows, automation, or AI initiatives
Preferred
Experience developing training using Articulate or similar authoring tools
SHRM-CP/SCP or PHR/SPHR
Company
TrackStreet
Trackstreet monitors the Internet and delivers actionable data.
Funding
Current Stage
Growth StageTotal Funding
$7.1MKey Investors
Okapi Venture Capital
2020-07-14Seed· $5.1M
2017-11-08Seed· $2M
2014-03-26Seed
Recent News
Business Wire
2025-10-17
2024-04-15
2024-01-19
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