Choice Property Resources, Inc · 2 weeks ago
IT Operations Specialist, Traverse City, MI
Choice Property Resources, Inc is a well-established, remote-only professional services firm in growth mode. The IT Operations Specialist plays a critical role in supporting company operations by managing a diverse range of systems and projects, requiring strong organizational skills and proficiency in IT systems and software.
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Responsibilities
Execute routine IT tasks assigned for new hires, including coordinating system setup, account provisioning, and documentation
Manage hardware and equipment purchases, shipping and master inventory control list
Make recommendations on improving processes in this position
Assist with onboarding processes and ensure new employees have access to required tools and platforms
Maintain and monitor system performance and integrity across platforms
Support the department's operational workflows and contribute to process improvements
Support the Director of IT, including with Salesforce
Other duties as assigned
Qualification
Required
Strong organizational skills and the ability to thrive in a fast-paced environment
Strong proficiency in Microsoft Excel
A solid foundation in IT systems and software
A genuine interest in technology
A proactive approach to troubleshooting
A commitment to delivering exceptional technical services to coworkers
Dynamic candidate who is a highly motivated, self-starter with strong communication skills
Ability to prioritize and manage multiple projects efficiently without close supervision
Intuitive understanding and use of technology, including cloud-based software and computer hardware
Solid work experience yet would describe yourself as trainable and coachable
Ability to travel up to 5% of the time for staff and client/vendor meetings
Ability to maintain detailed reports and ledgers and importing/exporting data
Thirst for learning and innovation
Personable, professional, and responsive
Ability to think critically and prioritize effectively
Flexibility and adaptability to shifting priorities
Highly motivated, self-starter, a skillful communicator, and comfortable working without close supervision
Strong figure it out factor
Detail oriented
Solid organizational and task management skills
Flexibility to take on new and different assignments as they arise or as demand dictates
Successful experience in managing computer inventory and onboarding readiness
Salesforce Administration experience
Data migration / data management
Systems integrations
Management of outside service providers
Experience managing hardware and/or supporting remote workers (WFH)
Preferred
Experience with Salesforce is highly desirable
Experience with multifamily, real estate development, telecom, construction, property management, training or professional services a plus, but not required
Benefits
Work from home
Competitive salary
Incentive pay
401(k) Plan
Company match up to 4%
Eligible after six months
Health, dental, and vision insurance
Company paid long-term and short-term disability insurance
Company paid life insurance
Paid Time Off: 27 paid days off in a full year
12 paid holidays annually
15 days of PTO per year to start
Two volunteer days paid per year
Mileage reimbursement
Professional development opportunities
Friendly and supportive work environment
Company provides laptop, docking station with full size monitors, keyboard, mouse, printer, webcam, etc