Seegrid · 1 day ago
Field Engineer (Operations)
Pittsburgh, PA, USA, 15275
Full-time
Hybrid
Mid Level
3+ years expSeegrid is the leading provider of self-driving industrial vehicles, developing mobile robots and enterprise software for various industries. The Field Engineer will ensure the smooth operation and maintenance of complex technical systems, providing technical support, troubleshooting, and collaborating with teams to resolve customer concerns.
Autonomous VehiclesIndustrial AutomationLogisticsRoboticsSupply Chain ManagementWarehouse Automation
Responsibilities
Possess an advanced understanding of electrical and mechanical troubleshooting
Provide technical support and maintenance services, diagnosing issues, and implementing corrective actions promptly
Partner with Seegrid Support, Engineering and Customer Success teams to provide the best possible resolution to customer concerns
Collaborate with engineering and product teams to provide feedback on performance and reliability
Coach customer staff on safety, operation and maintenance best practices
Maintain detailed daily record keeping and reporting, including resolutions implemented, records of time, expenses and materials
Remain prepared for customer service calls which most likely require travel on short notice
Take ownership of on-going skill development by engaging in regular product and software trainings
Adhere to safety standards to maintain a safe work environment
Qualification
Required
Associates degree in electrical/mechanical technology, or at least 3 years of experience in complex machinery or industrial equipment
Ability to work long hours in noisy and busy environments
Ability to lift 50 pounds
Strong customer interface with commitment to customer satisfaction
Excellent communication and interpersonal skills
Ability to use software to diagnose issues
Strong work ethic and willingness to learn
Ability to travel extensively both domestically and internationally and maintain a clean driving record - Passport is required
Must be a highly responsible individual who can work independently and manage priorities
Experience using Linux
Company
Seegrid
Seegrid is a provider of autonomous mobile robots (AMRs) and enterprise software for material handling.
201-500 employees
H1B Sponsorship
Seegrid has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (4)
2023 (2)
2022 (7)
2021 (2)
Funding
Current Stage
Late StageTotal Funding
$188.55MKey Investors
G2 Venture PartnersGiant Eagle
2024-09-05Series D· $50M
2023-07-06Series Unknown· $31.55M
2022-07-11Series C· $30M
Leadership Team
Christopher Baker
Chief Executive Officer
Steve Barto
CFO
Recent News
2026-01-09
2025-10-10
Seattle TechFlash
2025-09-17
Company data provided by crunchbase