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Equus Software · 5 hours ago

TANF Program Manager (736500)

York, PA

Full-time

Onsite

Entry, Mid Level

2+ years exp

Equus is a leading provider of workforce development services in North America, focusing on sustainable, high-growth industries. The TANF Program Manager is responsible for overseeing programmatic activities, supporting job placements, and ensuring compliance with contractual obligations while managing a local office team and participants' progress towards self-sufficiency.

ComputerSoftware

Comp. & Benefits

Responsibilities

Develops and maintain detailed knowledge of the local labor market Keep apprised of local business needs and job placement opportunities

Develops plans with employers to identify job openings, alternative work activities and training initiatives

Works with TDS staff to facilitate job placements

Contacts and supports employers by assisting with recruiting, interviewing, and hiring qualified candidates

Enters employer information into all appropriate Databases and monitors employer activities

Assists with job fairs and employer hiring events

On occasion may work outside normal business hours to support event, employers, or deadlines

Responsible for overseeing the project's programmatic activities and operations

Reviews, recommends, reports, and implements programs to ensure that the project meets contractual obligations and compliance issues

Analyzes processes and procedures to optimize performance

Defines and sets operational goals

Prioritizes assignments and adjusts or adapts service delivery as needed

Supervises local office team providing oversight to ensure that participants receive quality and timely services and meeting program objectives

Manages a caseload of participants and provides counseling and mentoring

Assess participant competencies, work history, education attainment, skills, and abilities Identifies challenges to finding employment and prompts remediation

Assumes central responsibility for participants achieving self-sufficiency by monitoring progress throughout the program cycle, beginning with outreach/referral and continuing through retention and advancement efforts

Prepares, organizes, and maintains accurate, updated information in both electronic and paper participant files reflecting entire history of a program participant including supportive services issued Understands all technical aspects of the program operation

Maintains knowledge of applicable federal, state, and local laws, regulations, guidelines, and policies related to welfare and workforce programs

Reviews eligibility of participants and verify staff record participant activity and progress in state system of record

Conducts regular file review and monitoring Maximizes performance and productivity

Direct/delegate staff responsibilities to meet and/or exceed performance standards

Reviews staff performance and recommend corrective actions as needed

Coordinates training activities to ensure that all operations staff are properly trained to implement project activities effectively

Participates in development and maintenance of standard operating procedures Facilitates meetings with partners to promote full, frequent communication

Delegates work and resolve issues and conflicts that arise

Other duties as assigned

Qualification

Labor Market KnowledgeBachelor's DegreeCustomer ServiceSales ExperienceMicrosoft OfficePublic SpeakingBilingual (English/Spanish)Teamwork

Required

Bachelor's Degree from an accredited university or college or 2 years' work experience in business to business sales, marketing, customer service, staffing or recruiting

Excellent verbal and written communication and interpersonal skills

Demonstrated strong customer service skills

Strong presentation skills with public speaking or outside sales experience

Familiarity with the communities being served, with knowledge and understanding of local needs and resources

Demonstrated knowledge of labor market trends

Friendly, professional demeanor

Ability to work well in teams and independently

Proficient in Microsoft Windows and Office (Word, Excel, PowerPoint)

Valid driver's license in good standing and proof of automobile insurance required