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Mississippi Market Co-op · 5 days ago

Assistant Deli & Meat Manager

St Paul,MN,US

Full-time

Onsite

Mid Level

Mississippi Market Co-op is an inclusive, local, values-driven business that provides healthy, delicious, and sustainable foods to their community. The Assistant Deli & Meat Manager will work alongside the Deli & Meat Manager to ensure excellent customer service and efficient operations within the deli, focusing on team leadership and high-quality food production.

Food and BeverageRetailSalesSustainability

Responsibilities

Works directly with the Deli & Meat Manager, with a focus on Meat & Cheese, to maintain, grow, and run a successful team, ensuring excellent customer outcomes, effective team leadership, a positive and safe work environment, organized and efficient operations, a visually appealing space, sound financial outcomes and the production and packaging of high-quality foods

Specific areas of accountability include customer service, onboarding and training, shift supervision, support of general operations, safety and sanitation, purchasing, merchandising, and financial duties

Qualification

Customer ServiceFood ServiceLeadership SkillsTrainingDevelopment SkillsFinancial AcumenRetail ExperienceServSafe CertificationPrioritizationResiliencyTechnical SkillsMicrosoft ExcelCommunicationTime ManagementProblem SolvingDecision MakingAdaptabilityTeam Leadership

Required

Proven ability to provide excellent customer service and experience, utilizing feedback and knowledge to find solutions to customers' issues promptly and efficiently, maintaining a professional demeanor even in challenging situations; ability to seek feedback from customers to continuously improve the customer experience

Direct experience with food preparation including oversight of quality and safety

Ability to coordinate, and deliver effective training; skilled in explaining information in a clear and understandable manner, using various methods and resources to facilitate learning based on individual needs; ability to seek feedback and adjust strategies

Proven interpersonal skills for effective and professional interactions with staff, managers, and other departments; ability to communicate departmental and organizational goals, policies, and changes clearly to staff, ensuring everyone is on the same page; effective communication of department needs and ideas to leadership

Proven ability to contribute to a positive, inclusive, professional work environment; experienced in providing day to day direction, feedback, and coaching to staff; desire to grow as people leaders and support staff development

Proven ability to efficiently organize and prioritize tasks to meet deadlines and achieve department objectives ensuring alignment with organizational goals; ability to delegate effectively to departmental staff as appropriate

Ability to identify issues and develop timely solutions, ensuring smooth day-to-day operations, resolving customer concerns, and staffing issues effectively and calmly during challenging situations

Proven ability to be flexible and adaptable, persevering when faced with obstacles to overcome challenges and achieve goals; ability to support team through changing circumstances and processes while fostering teamwork and positive morale

Basic to intermediate computer skills including web browsing and Microsoft Office and/or Office 365; basic math skills; ability to timely and accurately perform addition, subtraction, multiplication, and division

Preferred

Experience working in a fast-paced grocery retail setting

Familiarity with natural foods industry, meat, seafood and cheese products strongly preferred

Supervisory experience including hiring, training, coaching, and providing feedback to support team development

Demonstrated experience working within a budget, limiting costs, managing inventory, and achieving product margins to maximize revenue and contribute to financial goals; proven ability to achieve outcomes that support departmental goals

ServSafe Certification

Proficient in Microsoft Excel including ability to navigate spreadsheets and familiarity of basic functions, such as copy/paste, calculate sums