Blue Heron Capital · 2 days ago
Senior Business Process Analyst, M&A Integration (Legal Tech)
Detroit, MI
Full-time
Hybrid
Mid, Senior Level
$85K/yr - $115K/yrBlue Heron Capital is a high growth company in the legal tech industry founded in 2017. They are seeking a Senior Business Process Analyst to integrate newly acquired service-focused businesses onto Proof’s proprietary platform, focusing on operational workflows and system requirements.
Angel InvestmentFinancial ServicesHealth CareSecurity
Responsibilities
Lead onsite and virtual discovery sessions with newly acquired businesses to understand their operational workflows, systems, and processes
Build trust with business owners—often founders emotionally tied to their company—and guide conversations to uncover how work gets done today
Conduct hands-on observations of business operations to gather accurate operational insights
Create detailed process maps (flowcharts, swimlane diagrams, value stream maps, etc.) to clearly document current-state workflows
Identify inefficiencies, inconsistencies, bottlenecks, and gaps relative to Proof’s platform and operational standards
Develop future-state workflows and integration plans that align with Proof’s operating model
Assess how current business processes align with Proof’s existing technology
Partner closely with Product and Engineering to translate workflows into functional requirements
Recommend modifications or enhancements to Proof’s platform to support integration
Prepare and present findings, process maps, risks, and recommendations to senior leadership
Support the creation of a standardized integration framework that will be used for future acquisitions
Operate independently with minimal direction
Manage multiple integration projects simultaneously and adapt to changing priorities and business needs
Qualification
Required
Proven experience in business process analysis, workflow discovery, operational consulting, or M&A integration
Strong experience with process mapping and process improvement methodologies
Demonstrated ability to work independently, organize complex information, and drive outcomes
Excellent communication and interpersonal skills with polished executive presence
Ability to interview business owners and stakeholders with empathy, curiosity, and professionalism
Comfortable collaborating with Product, Engineering, and cross-functional teams
Bachelor's degree in Business, Operations, Technology, or related field
Ability and willingness to travel 25–50% to acquired business sites
Preferred
Experience in legal services, compliance-heavy operations, or workflow-driven businesses
Background in SaaS, two-sided marketplaces, consulting, or professional services
Familiarity with post-acquisition integration activities
Six Sigma or similar process improvement training (Green/Black Belt is a plus, not required)
Benefits
Medical, dental, vision, disability insurance, and 401k available
Flexible time off (paid planned and sick time, and paid holidays)
Company
Blue Heron Capital
Blue Heron Capital invests in small-cap growth equity companies in healthcare and tech-enabled business services.
Founded in 2006
2-10 employees
Funding
Current Stage
Early StageLeadership Team
Gordon Crenshaw
Partner
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