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EY · 13 hours ago

FAAS Senior Manager-Integrated Finance Managed Services - Regional Delivery Executive

San Jose, CA

Full-time

Hybrid

Senior Level, Lead/Staff, Director/Executive

$147K/yr - $335K/yr

10+ years exp

EY is a global leader in assurance, tax, transaction and consulting services. The Regional Delivery Executive will work with IFMS teams to ensure the delivery of services is established appropriately for the life of the contract, focusing on client satisfaction, cost management, and quality delivery standards.

AccountingAdviceBusiness IntelligenceConsultingFinancial ServicesProfessional Services

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Lead and manage the team for the IFMS engagements

Ensure client satisfaction through collaborative leadership and engagement across the firm

Successfully manage the cost and margin expectations for the engagements, with remediation plans where applicable

Manage a portfolio of IFMS accounts and drive industry standard delivery excellence methodologies across IFMS engagements

Manage, Measure and ensure successful KPIs, SLAs and controls for the in-scope delivery are fulfilled. Remediate where necessary

Managed issues and escalations across the delivery of the agreed services, collaborating and teaming to ensure the best of EY is made available to our clients. Manage corrective actions to maintain service excellence

Identify lead resources in region to serve the account (e.g., controller and assistant controller role) as well as coordinate with scheduling the rest of the team

Manage all aspect of quality on the engagements, external and internal

Identify opportunities for process optimization and efficiency improvements to enhance overall quality of service delivery, including development and overseeing training and education

Participate in pursuits to describe delivery capabilities across solutions

Lead regular governance process to convey success/areas of improvement needed in MS delivery to Finance leadership

Facilitate and drive resolution of issues between cross service line teams

Reconciliation and tracking of items noted in the SoW to what is being delivered to the Client

Oversee and manage consistent application of quality delivery standards across MS engagements

Focus on client satisfaction by understanding their needs and expectations and aligning service delivery accordingly

Achieve approved deal economics including significant performance of work performed offshore

Report on service delivery performance to stakeholders, offering insights for continuous improvement

Qualification

CPA licensedDelivery leadershipTechnology leverageGlobal delivery strategiesOffshore resource managementProcess optimizationClient satisfaction focusCommunication skillsInterpersonal skillsConflict resolution

Required

10+ years of similar experience

Bachelor's degree with an MBA preferred

CPA licensed approved

Exceptional delivery leadership skills, ability to design, build, motivate and scale into an industrialized operation for the future

Deep understanding of delivery centers for global organizations

Expertise in leveraging technology to enhance business outcomes and client experiences, particularly to scale

Mind-set of product / service delivery and drive continual innovation and improvements

Experience managing offshore resources and proven experience driving increased penetration rates

Experience of establishing & managing of complex arrangements such as alliances & joint ventures

Experience of managing & transforming of businesses in complex organizations (e.g., multi-divisional, multi-geography)

Experience of designing & executing global delivery strategies for large scale managed services

Experience of working with multiple clients across variety of strategy and transformation consulting engagements; including organizational design, service delivery and cost reduction

Strong people leadership, both in managing a hierarchical organization and partnering skills in influencing and negotiating across organizations

Executive presence and strong communications, facilitation, and presentation skills

Applies diplomacy, interpersonal skills, and conflict resolution. Shows versatility in understanding and working in culturally diverse environments

Possession of a strong personal code of ethics, including maintaining confidentiality

Benefits

Medical coverage

Dental coverage

Pension

401(k) plans

Paid time off options

Flexible vacation policy

Designated EY Paid Holidays

Winter/Summer breaks

Personal/Family Care

Other leaves of absence when needed to support your physical, financial, and emotional well-being

Company

EY

Glassdoor3.8

EY is building a better working world by creating new value for clients, people, society, the planet, while building trust in the capital markets.

Founded in 1989

London, England, GBR

10001+ employees

http://www.ey.com

H1B Sponsorship

EY has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (10242)

2024 (9877)

2023 (10966)

2022 (9394)

2021 (5652)

2020 (8849)