Sevita · 1 day ago
AR Collections Associate
Sevita is a leading provider of home and community-based specialized health care. The AR Collections Associate is responsible for following up on claims that have been incorrectly paid or not paid at all, ensuring timely communication and resolution of issues related to claims processing.
AssociationChildrenHealth CareHospitalInternetWellness
Responsibilities
Reviews and works denials in workflow system daily
Reviews and works denials in payer portal and/or clearinghouse portal daily
Reviews and works in DWF for tasks with follow-up dates that are set to expire on that day
Reviews and works in DWF for tasks without a payer response once past 30 days from billing
Follows-up with Field on updates to items assigned to them that are past follow-up date
Updates DWF with clear concise notes as claims are worked
Notifies Field of denials that require their attention
Notifies biller when claims can be electronically rebilled
Sends out paper or complete web portal billing once any necessary corrections have been made
Communicates with Field Finance and SSC Management on issues with collections
Reviews unapplied cash log for any items that can be applied and work with cash team to resolve
Works credit balances on the aging and overpayment account and follow the credit balance procedure for resolution
Completes necessary forms and provides appropriate support for: Refunds, Cash move, Sales adjustments, Transfer of Liability
Ensures internal control compliance with all assigned areas and other audit requirements
Assists in the onboarding of new hires by providing required training when necessary
Embraces concept mentoring by actively participating in team meetings and fostering an environment in which team members proactively collaborate with one another
Proactively supports management as well as the objectives and goals of the department
Supports special projects, mission critical initiatives and performs other duties as assigned by the Supervisor
Ensures Sarbanes Oxley compliance with all assigned areas and other audit requirements
Responsible for the maintenance of an effective control environment under SOX 404 for the accounting operations he or she oversees. This includes both key and non-key controls and extends to the timely updating and modification of control design where necessary and the oversight of control remediation activities should exceptions be encountered in testing
System testing
Performs other related duties and activities as required
Qualification
Required
High school diploma or equivalent
Must be self-motivated and detail oriented
Must have excellent communication skills
Must be highly organized with ability to multi-task
Must have analytical skills and the ability to collect information from different sources
Effectively use Microsoft Office (Word, Excel, PowerPoint, Outlook, etc.)
Preferred
Associates or Bachelor's degree in a Finance related field preferred
No experience in Medical Collections necessary
Company
Sevita
Sevita is a national network of local health care and human services provider.
Funding
Current Stage
Late StageLeadership Team
Recent News
Institutional Investor
2025-12-06
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2025-10-29
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