Client Care Specialist jobs in United States
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Alfa Insurance ยท 5 hours ago

Client Care Specialist

positionDaphne, AL
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level

Alfa Insurance is a trusted provider of life, property, and automobile insurance, seeking a Client Care Specialist to enhance customer satisfaction. The role involves handling customer inquiries, addressing concerns, and delivering tailored solutions while fostering positive client relationships.

Auto InsuranceFinancial ServicesHealth InsuranceInsuranceInsurTechLife InsuranceProperty Insurance
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H1B Sponsor Likelynote
Hiring Manager
Jacob Lambert
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Responsibilities

Providing exceptional service to clients
Ensuring customer satisfaction and retention
Handling customer inquiries
Maintaining professional phone etiquette
Addressing concerns
Delivering solutions tailored to clients' needs
Fostering positive relationships

Qualification

Customer ServiceCustomer SatisfactionCustomer RetentionPhone EtiquetteCommunication SkillsOrganizational SkillsAttention to DetailInsurance ExperienceSoftware Proficiency

Required

Proficiency in Customer Service, Customer Satisfaction, and Customer Retention
Strong Communication and professional Phone Etiquette skills
Ability to handle client interactions with courtesy and efficiency
Attention to detail and strong organizational skills
High school diploma or equivalent
Proficiency in using relevant software and technology

Preferred

Prior experience in customer service or insurance-related roles
Additional education or certifications in customer service

Company

Alfa Insurance

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Alfa Insurance is an insurance company that offers auto, home, and life insurance services.
dateFounded in 1946
location
Montgomery, Alabama, USA
people-size1001-5000 employees
web-link
https://www.alfainsurance.com

H1B Sponsorship

Alfa Insurance has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (10)
2023 (7)
2022 (3)
2021 (7)
2020 (8)

Funding

Current Stage
Late Stage

Leadership Team

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Mike Rowell
Senior Vice President and Chief Information Officer
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John Jung
Chief Information Officer
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Company data provided by crunchbase