NEOGOV · 22 hours ago
Customer Support Representative (Limited Term Clerical Assistant 2)
Dauphin County, PA
Full-time
Onsite
New Grad, Entry Level
$18.46/hr - $27.15/hr
0+ years expNEOGOV is seeking dedicated individuals for the role of Customer Support Representative within the Fish and Boat Commission. The position involves assisting the public with inquiries related to fishing licenses, boat registration, and other Commission-related matters while providing excellent customer service in a fast-paced environment.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Coverage of the agency’s call center to assist the general public in the sales of fishing licenses and permits, boat registration and/or titling application inquiries, and assisting customers and the general public with any other Commission-related inquiries and transferring calls or messages to other Bureaus, as appropriate
Depending on call volume, assisting with the processing of boat registration and title applications
Answering incoming requests for information about boat registrations and/or boat titles received via mail, telephone, e-mail and/or fax from the general public, boating issuing agents, boat dealers, lien holders (financial institutions or other organizations that perfect a security interest in a boat), and others
Qualification
Required
Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
Graduation from high school; or
An equivalent combination of experience and training
You must be able to perform essential job functions
Benefits
Health coverage, vision, dental, and wellness programs.
Multiple retirement and investment plan options.
Paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.
Opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.
Special employee-only discounts and rates on a variety of services and memberships.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase