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One10 · 10 hours ago

Training Manager, Senior

Troy, MI

Part-time

Onsite

Senior Level

$80/hr - $80/hr

One10 is a community committed to innovation and recognition, striving to create solutions that positively impact clients' lives. The Senior Training Manager will provide leadership and expertise in developing strategic solutions for client programs, focusing on automotive products and retail operations while ensuring performance improvement and training solutions are effectively implemented.

Business DevelopmentCollaborationInformation ServicesService Industry

Responsibilities

Responsible to provide Human Performance Improvement consultation for an automotive client account

Influence existing business by bringing the latest Performance Improvement industry thinking and associated technology to One10 client work

Engage in consultative conversations with clients and business owners with relation to how the elements of human performance improvement (environment and individual) influence business results

Lead in the development of program strategies within product training

Develop and write program deliverables (primarily product training) to meet internal and external client objectives

Conduct needs assessments to determine performance gaps and provide sound recommendations and input to solution design

Design, develop, implement and evaluate performance improvement and training solutions

Evaluate performance improvement solutions and make recommendations to internal and external clients based on results

Work closely with Account and Training Director to position One10 as a valued strategic partner, developing/sustaining strong relationships with key clients

Influence positive financial results of client/regional P&L by understanding financial performance of your programs, minimizing internal costs and driving revenue opportunities to meet financial targets

Identify and understand key business issues and objectives of new and existing One10 clients and provide SME consultancy for the creation of value-add solutions

Understand the contractual relationship with existing clients and the impact on the business

Ensure practices adhere to the One10 processes for consistent, efficient delivery with emphasis on continual improvement

Provide leadership by example, creating an environment of openness and trust

Build internal and external comprehension of subject matter expertise

Provide input for proposal responses and scope of work documents

Qualification

Human Performance ImprovementProgram DevelopmentConsultative SkillsAutomotive KnowledgeTraining Solutions DesignClient Relationship ManagementLeadership

Required

Provide leadership and subject matter expertise in the development of strategic solutions and implementation of client programs

Focus on automotive products and retail operations

Provide direction and guidance to the team on leading practices, strategies, quality and measurable business results

Provide Human Performance Improvement consultation for an automotive client account

Influence existing business by bringing the latest Performance Improvement industry thinking and associated technology to One10 client work

Engage in consultative conversations with clients and business owners regarding how the elements of human performance improvement (environment and individual) influence business results