Amazon Web Services (AWS) · 3 days ago
Business Operations, Partner Core Tech, AWS Specialist and Partner Sales Operations
New York, United States
Full-time
Onsite
Senior Level
$79K/yr - $170K/yr
5+ years expAmazon Web Services (AWS) is seeking a driven, experienced Business Operations lead supporting the Partner Core Tech organization. This role involves transforming data into compelling narratives and driving operational excellence and innovative thinking to enhance partner technical engagement and success.
Agentic AIConsultingDevOpsInformation TechnologySoftwareWeb Development
Responsibilities
Develops, implements, and manages operational processes, systems, and metrics to enable Partner Solutions Architects (PSAs), Technical Program Managers (TPMs), and Customer Success Managers (CSMs) to effectively scale partner technical enablement and drive partner success
Analyzes partner engagement performance data to identify growth opportunities and process improvements
Partners with stakeholders to drive day-to-day operational excellence through process management, performance analysis, technology support, business reviews, and operational planning
As the AI-powered partner landscape continues to evolve, this role will be instrumental in leveraging the latest artificial intelligence and machine learning technologies to enhance partner technical engagement processes and decision-making
The Business Operations Lead will work closely with cross-functional teams to responsibly implement and optimize AI-driven tools and workflows that augment the Partner Core Tech organization's productivity and effectiveness
Documents and implements standardized engagement processes and metrics, including goal and KPI definitions, and performance target cascades to support operational effectiveness across PSA, TPM, and CSM functions
Manages success attribution processes and resolves escalations to ensure accurate reporting of technical impact and business outcomes on behalf of the stakeholder organization
Leads Annual Planning Processes on behalf of stakeholders
Conducts performance analysis on partner engagement data, technical milestone completion rates, goal attainment, and forecast accuracy to identify potential risks
Supports regular business reviews with insights on partner pipeline health, technical engagement trends, and operational efficiency
Develops data-driven insights through advanced analytical tools to inform both business and technical strategy
Coordinates cross-functional projects to improve partner technical engagement efficiency and processes
Partners with Partner Core business teams to align technical execution with scalable partner program delivery
Supports strategic partner engagement management and pilot programs for new business models and technical capabilities
Orchestrates AI-human collaboration in partner technical engagement processes
Manages and optimizes AI-powered insights and intelligence tools and automated engagement tracking systems
Implements workflows and automation to streamline processes and improve team efficiency
Qualification
Required
5+ years of Microsoft Excel experience
Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field
Experience with sales CRM tools such as Salesforce or similar software
Experience defining, refining and implementing sales processes, procedures and policies or equivalent
Preferred
5+ years of finance, business management and sales operations experience
Experience working within a high-growth, technology company
Benefits
Equity
Sign-on payments
Medical
Financial
Other benefits
Company
Amazon Web Services (AWS)
Launched in 2006, Amazon Web Services (AWS) began exposing key infrastructure services to businesses in the form of web services -- now widely known as cloud computing.
10001+ employees
H1B Sponsorship
Amazon Web Services (AWS) has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22803)
2024 (21175)
2023 (19057)
2022 (24088)
2021 (12233)
2020 (14881)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
BIRD Foundation
2025-01-22Grant
Leadership Team
Matt Garman
Chief Executive Officer
Anand Desikan
CTO, CXO Advisor, and Enterprise Technologist
Recent News
Albania Tech - All about Albanian Tech Sector in one place
2026-01-18
Business Archives - MobileSyrup
2026-01-17
Company data provided by crunchbase