Alaska Airlines · 1 week ago
Ramp & Customer Service Agent
USA-WA-Bellingham
Full-time
Onsite
Entry Level
$18.54/hr - $18.54/hr
1+ years expAlaska Airlines is looking for a Ramp & Customer Service Agent to join their airport teams in Bellingham, WA. The role involves assisting guests with travel needs and performing ramp functions in a fast-paced environment, ensuring a remarkable experience for travelers.
Responsibilities
Assist guests with travel needs (e.g., answering inquiries, baggage, ticketing, checking-in passengers and boarding flights) in a fast-paced environment
Work outdoors in all types of weather conditions while performing below wing functions (e.g., transports baggage and cargo, loads and offloads luggage and cargo, aircraft marshaling, pushes back the aircraft and aircraft deicing)
Perform aircraft grooming and security searches
Perform boarding and gate duties (e.g., assisting and directing guests, making announcements, process standby's and upgrade requests)
Process and secure guest luggage. Files and maintains luggage claims as necessary including damaged, delayed and pilferage
Load and offload luggage and cargo with the use of conveyor belts
At the direction of management, may be assigned to perform duties of varying capacities to ensure complete guest satisfaction
Perform other duties as assigned
Qualification
Required
Strong written and verbal communication skills
Ability to juggle multiple tasks in a fast-paced environment
Must have a valid unexpired driver's license issued by a US state, a US territory or the District of Columbia
Ability to learn and operate a computerized reservation system
Typing speed of at least 25 WPM
Ability to consistently lift 50 pounds
Must be able to stand for long periods of time
Must be able to bend, stoop, squat, reach and grasp
Ability to work a flexible schedule including nights, weekends and holidays
Ability to participate in paid training that may require overnight travel
Depending on work location, ability to obtain USPS Mail Handling Certification
Ability to obtain airport security clearance
Ability to communicate in English
High school diploma or equivalent
Minimum age of 18
Must be authorized to work in the U.S
Preferred
Minimum 1 year of customer service experience
Benefits
Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air
Comprehensive well-being programs including medical, dental and vision benefits
Generous 401k match program
Quarterly and annual bonus plans
Generous holiday and paid time off
Company
Alaska Airlines
Alaska Airlines provides rewarding careers in aviation by fueling a passion for service and helping others
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Ben Minicucci
Chief Executive Officer
Jason Berry
EVP & Chief Operating Officer
Recent News
Business Insider
2025-12-18
San Diego Union-Tribune
2025-12-05
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