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Shelter House, Inc · 6 hours ago

Kennedy Shelter - Assistant Director of Shelter Operations (ADSO)

Alexandria, VA

Part-time

Onsite

Mid, Senior Level

$63K/yr - $69K/yr

3+ years exp

Shelter House, Inc is a reputable organization committed to preventing and ending homelessness and domestic violence. The Assistant Director of Shelter Operations will supervise staff, manage operations, and ensure compliance with agency policies while providing excellent service to families served.

Information ServicesNon Profit

Responsibilities

Through supervision of the Residential & Hypothermia Coordinators:

Coordinate with the director to ensure essential personnel are in place during safety/ weather emergencies

Maintain a flexibles schedule in response to the needs of the shelter, and serve in an on-call capacity to help staff address crisis issues

Assist with hiring and oversight of the hypothermia coordinators during the winter months

Through supervision of the Maintenance and Custodial Technician:

Assist with oversight of facilities maintenance and report repair needs

Maintain current knowledge of emergency procedures and facilitate in conducting monthly fire drills

Oversee the management of contracted cleaning agency

Prepare check requests for any pertinent bills and invoices that relate to operations and the building

General Responsibilities:

Prepare schedule as well as approve timesheets

Oversee room inspections

Facilitate regularly scheduled one on one meetings with all direct reports

Participate in the interviewing of maintenance and residential staff

Oversee training of all direct reports and manage performance appraisals and documentation

Complete and review documentation ensuring accurate/professional completion in accordance with agency and best standard practice including logs, incident reports, etc

Ensure compliance with all agency policies, county building safety and inspection requirements (to include but not limited to fire marshal and health department building requirements and inspections)

Maintain compliance with TB testing per agency protocol

Proficiently utilize Microsoft Suite of Applications (email, calendar, drive, docs, etc) as a part of the day to day work requirements

Cover shifts on short notice if no other coverage options are secured

Serve as emergency personnel and must report to work as scheduled regardless of circumstances if no other coverage options are secured (inclement weather, highway congestion, etc)

Provide excellent customer service to families served and adhere to Shelter House's Core Values when dealing with issues and concerns

Exemplify the Shelter House core values; Inclusion, Collaboration, Accountability, Respect and Empowerment

Other duties as assigned

Qualification

Program managementStaff managementPublic speakingHuman services degreeOperational business managementBilingualPrioritization skillsCustomer serviceMicrosoft Suite proficiencyWritten communication