Securian Financial ยท 1 day ago
Claims Examiner
Saint Paul, MN
Full-time
Hybrid
New Grad, Entry Level
$18.27/hr - $31.73/hrSecurian Financial Group is seeking a highly motivated Claims Examiner to join their Claims team. The role focuses on processing benefit payments accurately and efficiently while maintaining high standards of customer service and compliance with regulatory requirements.
Financial ServicesInsuranceLife Insurance
Responsibilities
Serves department dedicated to issuing timely, accurate benefit payments to customers and channel partners
Tasks include payment processing, data entry, records management, fraud prevention, and loss or eligibility investigations
Provides effective, customer-centric, and compliant communication to internal and external resources, clients, and partners
Adjudicates payments in compliance with regulatory requirements and applicable law, engaging legal, medical, and investigative resources as necessary
Maintains accurate and complete payment record to improve the customer experience, quality review/audit process, and protect our company in the event of litigation and regulatory investigations
Makes critical risk assessments on behalf of Securian Financial and its clients
May manage or serve as subject matter expert for special projects
Ensures payment practices are efficient and in keeping with our organization's values and the highest ethical standards
Qualification
Required
Strong analytical skills and attention to detail
Good judgment/decision-making skills and organizational skills
Strong written and verbal communication skills
Willingness to maintain a positive and compassionate attitude in a high volume setting
Ability to work independently within a team environment
Desire to provide world-class customer service
Preferred
Experience on claims processing systems
Financial institution background
Demonstrated proficiency with Microsoft Word and Outlook
Telephone customer service experience
Benefits
Paid time off
Leave programs
Holidays
Company-funded pension plan and a 401(k) retirement plan
Health insurance
Volunteer time
Associate Resource Groups
Company
Securian Financial
To be confident in your financial future, you need to trust the strength and commitment of your financial organization.
Founded in 1880
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Christopher Hilger
Chairman, President and Chief Executive Officer
Darrin Hebert
SVP & Chief Information Officer
Recent News
Company data provided by crunchbase