Bayside Solutions · 18 hours ago
Shipping and Receiving (Logistics) Supervisor
Santa Clara, CA
Full-time
Onsite
Mid, Senior Level
3+ years expBayside Solutions is seeking a Shipping and Receiving (Logistics) Supervisor to assist in overseeing the shipping and receiving operations. The role involves supervising staff, managing daily workflows, and ensuring accurate and timely communication regarding shipments and inventory management.
Information TechnologyStaffing AgencyTelecommunicationsVirtual Reality
Responsibilities
Supervise and oversee Shipping, Receiving, and Inventory staff to ensure goals and daily operational needs are met
Oversee the preparation of outgoing shipments, the receiving of incoming shipments, and all associated shipping functions
Follow Standard Operating Procedures (SOPs) and document shipping processes in accordance with good documentation practices
Provide feedback to management regarding work-related issues and employee performance
Train or appropriately delegate training for new team members
Manage daily team workflow, assign tasks, delegate responsibilities, set deadlines, and coordinate completion of activities
Supervise Shipping, Receiving, and Inventory staff by providing direction, motivation, discipline, feedback, evaluations, and training
Serve as the primary Shipping contact for communication and coordination with Customer Service, Packaging, Production, Purchasing, Quality Control (QC), Inventory, Regulatory, and Finance regarding product, shipping, receiving, inventory, and customer account issues
Verify the accuracy of all outgoing shipments
Ensure professional, accurate, and timely communication with customers about shipment confirmations and details
Oversee all outgoing shipments-pick, package, verify quantities and destinations, and arrange pick-ups/drop-offs as needed
Use QuickBooks and guide team members in processing orders and generating shipping documentation
Manage priority, complex, custom, international, and special shipment orders
Maintain minimum levels of finished goods inventory and ensure on-time customer deliveries
Coordinate fulfillment of outgoing orders and backorders
Oversee the organization, cleanliness, and functionality of the Shipping room, Finished Goods cold room, receiving areas, and supply storage
Ensure adequate stock of shipping and packaging supplies
Assist the Packaging Department as needed, including scheduling Shipping Team members for cross-training and packaging activities (e.g., labeling, filing, packaging finished goods)
Resolve project- or task-specific issues or conflicts
Create, update, and maintain procedures and protocols governing all shipping-related operations
Lead and participate in shipping, receiving, and inventory audits
Qualification
Required
Bachelor's degree or 3+ years of shipping experience (or equivalent)
Proficient in Microsoft Office (Word, Excel), Google Workspace (Gmail, Sheets, Docs), and Adobe Acrobat
Strong attention to detail and excellent record-keeping skills
Ability to work under multiple deadlines
Excellent communication and writing skills
Strong critical thinking, analytical, and troubleshooting skills
Demonstrated ability to lead and collaborate effectively with a team
Must have a personal vehicle, a valid CA driver's license, and a willingness to complete drop-offs at FedEx/UPS for emergency or missed pick-ups
Ability to lift up to 50 lbs
Able to work frequently in a cold room maintained at 2-8°C (35.6-46.4°F)
Time management skills
Task prioritization to meet deadlines
Outgoing shipment preparation and Quality Control checks
Preferred
1-2+ years of supervisory or management experience
experience with FedEx and UPS online systems
experience with QuickBooks
forklift or pallet mover certification
Company
Bayside Solutions
Bayside Solutions is a staffing and recruiting company offering IT, telecom, and scientific staffing services.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
B
Bob Klotz
Founder
Company data provided by crunchbase