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NetSuite · 9 hours ago

Oracle Fusion Cloud Techno-Functional Architect – SCM (Order-to-Cash | OTC)

United States

Full-time

Remote

Mid, Senior Level

$87K/yr - $178K/yr

6+ years exp

NetSuite is a world leader in cloud solutions, seeking a senior Techno-Functional Architect (OTC) who can operate as a technical peer to developers while mastering order management, pricing, fulfillment, and billing business logic. The role is responsible for ensuring OTC processes are technically sound, scalable, and business-correct, engaging hands-on with technical teams and leading root cause analysis during incidents.

Cloud ComputingComputerCRMiOSSaaSSoftware

No H1B

Responsibilities

Own end-to-end OTC flows including:

Order Management

Pricing & Discounts

Fulfillment & Shipping

Billing and AR handoffs

Translate revenue and fulfillment requirements into system rules, orchestration logic, and data flows

Engage hands-on with technical teams on:

Order orchestration extensions

Pricing logic implementations

PL/SQL validations and post-processing

Review and validate:

Custom code behavior

Data persistence and sequencing

Error handling and recovery logic

Participate actively in technical design and troubleshooting sessions

Define and govern integrations with:

CRM systems

WMS

Logistics and billing platforms

Understand and trace data across:

Order headers and lines

Fulfillment lines

Pricing entities

Validate OTBI/BIP and custom SQL for financial and operational accuracy

Act as the OTC technical-functional escalation point during incidents

Lead root cause analysis across configuration, integrations, and PL/SQL logic

Support high-volume, performance-sensitive OTC environments

Provide executive-level communication on risks, fixes, and system behavior

Qualification

Oracle Fusion Cloud ERPOTC specializationPL/SQLFBDIREST APIsOICTechnical troubleshootingRoot cause analysisCommunication skills

Required

Demonstrated experience designing and configuring Oracle Fusion Cloud ERP applications experience, with strong OTC specialization

Strong understanding of OTC functional processes and technical internals

Ability to analyze and reason through PL/SQL logic

Ability to analyze and reason through order orchestration flows

Ability to analyze and reason through integration payloads and errors

Experience with FBDI, REST APIs, and OIC

Strong communication skills across business and technical audiences

Preferred

Telecom or subscription-based order models

Experience handling large-scale order volumes

Familiarity with ITIL or operational ERP support models

Benefits

Medical, dental, and vision insurance, including expert medical opinion

Short term disability and long term disability

Life insurance and AD&D

Supplemental life insurance (Employee/Spouse/Child)

Health care and dependent care Flexible Spending Accounts

Pre-tax commuter and parking benefits

401(k) Savings and Investment Plan with company match

Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

11 paid holidays

Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

Paid parental leave

Adoption assistance

Employee Stock Purchase Plan

Financial planning and group legal

Voluntary benefits including auto, homeowner and pet insurance