Intuit · 12 hours ago
Senior Business Analyst - Operational Excellence & Automation
United States
Full-time
Remote
Mid, Senior Level
2+ years expIntuit is seeking a Senior Business Analyst to join their Operational Excellence & Automation team. In this role, you will partner with HR service teams to improve hiring and retention processes, identify gaps, and drive automation initiatives across the organization.
AccountingFinancial ServicesFinTechPaaSSoftware
Responsibilities
Conduct empathy interviews with employee-customers, HR specialists, and process owners to gather insights and build cases for change
Facilitate discussions with process owners across teams, geographies, and organizational levels to document current business processes and identify opportunities for improvement, including ways to leverage AI and automation to accelerate work
Identify optimization and standardization opportunities in collaboration with the process owners to ensure any recommended process changes satisfy requirements and meet process owner expectations
Document and maintain AS-IS and TO-BE processes using flowcharts, playbooks, SOPs, and other forms of documentation
Learn and interact with different enterprise systems that are used
Stay up to date with the latest industry trends and best practices pertaining to business process improvements and automation, and continuously share knowledge with the team
Develop presentations to drive adoption of changes and to share success stories with leadership
Qualification
Required
Bachelor's degree or equivalent applicable work experience required
2+ years of experience applying business process redesign principles, tools, and techniques in an HR organization
Ability to identify opportunities for innovation by thinking outside the box
Experience processing and transforming large volumes of data into insights
Ability to work in a fast-paced environment even during times of ambiguity
Solid time management skills, ability to prioritize assignments in a dynamic work environment
Excellent interpersonal skills, positive attitude, flexibility, and a willingness to learn new things
Ability to diagram complex process flows using LucidChart
Excellent communication skills, comfortable partnering effectively across global organizational boundaries through multiple mechanisms – email, verbal updates, power point presentations, zoom, etc
Preferred
ServiceNow HRIS implementation or process design experience a plus
Experience with Robotics Process Automation tools (UiPath, Automation Anywhere, Workato, etc.) a plus
Benefits
Cash bonus
Equity rewards
Benefits
Company
Intuit
Intuit provides financial software solutions to empower individuals and businesses.
10001+ employees
H1B Sponsorship
Intuit has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (693)
2024 (550)
2023 (586)
2022 (842)
2021 (773)
2020 (514)
Funding
Current Stage
Public CompanyTotal Funding
$8.52BKey Investors
JP Morgan Chase
2025-01-31Post Ipo Debt· $4.5B
2023-09-12Post Ipo Debt· $4B
2011-01-19Post Ipo Equity· $6.7M
Leadership Team
Sasan Goodarzi
Chief Executive Officer
Alex Balazs
Chief Technology Officer
Recent News
2026-01-16
International Accounting Bulletin
2026-01-15
Company data provided by crunchbase