ACM Global Laboratories · 1 day ago
Site Management Administrator
Headquarters, KY
Full-time
Hybrid
New Grad, Entry Level
$22/hr - $24/hrACM Global Laboratories is seeking a Site Management Administrator to ensure client satisfaction through exceptional service and a customer-centric approach. The SMA will support the Project Team and Clinical Trials Investigator sites throughout the study lifecycle, from set-up to close-out, while performing various administrative tasks as needed.
BiotechnologyInformation Technology
Responsibilities
Supports the issue and QC of Alert notifications
Supports site day-to-day activities with answering incoming phone calls and emails, issuing on-demand patient reports and manages alert notifications as required by the study
Supports and performs set up duties for investigator sites at the start of a clinical trial, as well as supports site day to day activities with answering incoming phone calls and emails, issue on-demand patient reports
Provides web portal account login information and support for end users
Supports all subcontractor results and data entry into ACM LIMS database
Perform other duties as assigned
Qualification
Required
Exceptional service through a consistent customer-centric approach
Support both the Project Team and Clinical Trials Investigator sites from study set-up through to study close-out
Support the issue and QC of Alert notifications
Support site day-to-day activities with answering incoming phone calls and emails
Issue on-demand patient reports and manage alert notifications as required by the study
Support and perform set up duties for investigator sites at the start of a clinical trial
Provide web portal account login information and support for end users
Support all subcontractor results and data entry into ACM LIMS database
Perform other duties as assigned
Preferred
Bachelor's Degree in preferred in health care or a scientific concentration
Experience from laboratory and/or highly regulated environments
Proficiency with desktop publishing, word processing, and ACM LIS & LIMS systems and reporting tools
Excellent verbal and written communication skills
Able to effectively influence others, work in a team environment, and to collaborate across lines of business and functions
Company
ACM Global Laboratories
ACM Global Laboratories, an affiliate of Rochester Regional Health in Rochester, New York, is a recognized leader global clinical trial testing services.
Founded in 1997
1001-5000 employees
H1B Sponsorship
ACM Global Laboratories has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
2022 (1)
2021 (1)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Katie Sleeman
Sr. Human Resources Business Partner
Robert Diamond
Chief Information Officer
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