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Kemper Development Company · 3 hours ago

Part Time Guest Services Specialist

Bellevue CBD, Bellevue, WA, US

Full-time, Part-time

Onsite

New Grad, Entry Level

$20.75/hr - $20.75/hr

Kemper Development Company is a family-owned business located in Downtown Bellevue, dedicated to building community and fostering cultural growth. They are currently seeking a Part Time Guest Services Specialist to provide customer service across their properties and assist guests at The Bellevue Collection.

Commercial Real EstateHotelProperty DevelopmentReal Estate

Responsibilities

Positively and professionally represent The Bellevue Collection Brand

Know each of the properties (Bellevue Square, Lincoln Square, Bellevue Place) and be able to direct guests to locations at each property

Direct Guests to stores, restaurants and entertainment venues at The Bellevue Collection

Answer phones

Contact stores and restaurants as needed for customers

Issue Wheelchairs and Mobility scooters to Guests in need

Receive, log and store Lost and Found Items

Issue Gift Cards to The Bellevue Collection

Computer, printer and POS system interface

Manage cash, credit and check transactions

Nightly sales drop

Direct Guests to locations outside of The Bellevue Collection as Needed

Holiday Hours/Shifts will vary

Point of contact for security interface

Qualification

Customer ServiceProblem SolvingCommunication SkillsOrganizational SkillsTeamworkReliabilityAttention to DetailFlexibilitySelf-Motivation

Required

Knowledge of the principles and practices related to customer service

Strong initiative, job reliability, diligence, dedication, and attention to detail skills

Verbal and written communication skills

Ability to understand, remember and carry out written and oral instructions

Ability to analyze complex problems or issues and develop an effective course of action

Proven comfort and experience to interact effectively with all levels of management, guests, associates, and clientele, both inside and outside of the organization

Organizational and personal interface skills

Learn and retain knowledge of the layout of all properties and entities within the Bellevue Collection