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Brown University Health · 10 hours ago

Patient Service Representative

East Providence, RI

Full-time

Onsite

Entry Level

$18.13/hr - $29.90/hr

2+ years exp

Brown University Health is a healthcare organization, and they are seeking a Patient Service Representative to oversee and verify the financial processes associated with patient services. The role includes greeting patients, performing registration functions, scheduling appointments, and ensuring patient payments are processed accurately.

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Responsibilities

Oversees patient financial process to ensure patient payments (co-payments, deductibles, self pay) are obtained at time of service and are properly processed

Verifies that all necessary information is complete and accurate; demographics, referrals, authorizations, billing codes, diagnoses information, etc

Completes end of day batch, including reconciliation of arrived patient schedule and time of service payments within established time frame

Provides clerical support for the practice

Orients and serves as a resource to new employees regarding department policies and procedures

Maintains quality, safety, environmental and infection control in accordance with established department policies, procedures, and objectives

Protects and preserves the patient’s right to privacy and confidentiality

Travel to satellite offices to perform duties may be required

Performs other related duties as required