Conviva Senior Primary Care · 1 hour ago
Receptionist
Ormond Beach, FL
Full-time
Onsite
Entry Level
$38K/yr - $46K/yr
2+ years expConviva Senior Primary Care is dedicated to providing proactive, preventive care to seniors. The Receptionist is responsible for managing front-desk activities, welcoming patients, and ensuring efficient communication through phone calls and scheduling appointments.
Hospital & Health Care
Responsibilities
Answer phone calls utilizing a multi‐line telephone system
Ensure accurate and timely processing of all requests by taking appropriate action, such as scheduling appointments, taking messages, transferring calls to appropriate staff
Ensure thorough records are maintained by documenting discussion, messages and actions taken to process inquiries
Resolve patient issues through independent problem solving and with a goal of first call
Qualification
Required
2+ years of experience in a medical office or healthcare setting utilizing a computer-based practice management software system
Ability to handle high call volume and multi‐task while providing an exceptional customer experience
Excellent customer service and phone etiquette
Knowledge of MS Office (Word, Excel, Outlook, Access)
Preferred
Experience in EMR systems such as E-Clinical Works, Epic, Athena Health, and/or NextGen
Benefits
Medical, dental and vision benefits
401(k) retirement savings plan
Time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
Short-term and long-term disability
Life insurance
Company
Conviva Senior Primary Care
Every day at Conviva, we inspire each senior to live their best life by practicing wellness, prevention, and holistic care.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Angela Simpson, SHRM CP
Human Resources Business Partner Lead
Bill Russell, MD
Division CMO
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