Lowe's Companies, Inc. · 6 hours ago
Senior Claims Examiner
Mooresville, NC
Full-time
Onsite
Senior Level
$60K/yr - $100K/yr
6+ years expLowe's Companies, Inc. is seeking a Senior Claims Examiner to investigate, evaluate, and resolve complex personal injury, product liability, and property damage claims. This role involves collaborating with other claims examiners, conducting investigations, and ensuring compliance with relevant laws and regulations.
HardwareHome RenovationManufacturing
Responsibilities
Investigates, evaluates and resolves complex personal injury, product liability, and property damage general liability claims against the Company and/or its subsidiaries in a manner consistent with the Company’s objectives and values
Gathers appropriate information, evaluates alleged damages, determining liability and compensability and negotiating settlements and reporting obtained information
Collaborates with other claims examiners on a team, focusing on bodily injury or property damage in a particular jurisdiction, acting as a leader for the team of Claims Examiners by integrating Lowe’s culture, team training, and jurisdiction-specific training into the on-boarding process
Conducts investigations of claims by interviewing claimants and witnesses, obtaining official reports, and by comparing claim information with evidence
Serves as an escalation point for Claims Examiners on issues that cannot be satisfactorily resolved by the Claims Examiner, this position investigates complaints made by customers or stores against claims examiners
Maintains a functional knowledge of the relevant laws and legal principles in order to resolve claims
Works consistently with Store Operations, Human Resources, and Loss Prevention to resolve claims in a timely and efficient manner while maintaining adequate production s and while fulfilling reasonable customer service expectations
Prepares reports by collecting and summarizing information as required
Settles claims within his/her authority and in an appropriate manner consistent with Lowe’s objectives and values by determining liability, by obtaining demands and making offers to claimants, requesting settlement checks, making filings with regulatory agencies, and disposing of salvage, pursuing subrogation when appropriate
Controls claim costs, provides excellent customer service and resolves complaints to the satisfaction of the customer
Complies with federal and state regulations and service standards
Qualification
Required
High school diploma or GED or equivalent years of experience in lieu of education requirement, if applicable
6 Years Experience as a Claims Examiner or materially relevant knowledge, skills and abilities from other professions (e.g., loss prevention, customer service, investigative experience, legal experience, property estimating experience)
Preferred
Associate degree
Bachelor's degree
Master's degree
4 Years Experience as a Claims Examiner or materially relevant knowledge, skills and abilities from other professions (e.g., loss prevention, customer service, investigative experience, legal experience, property estimating experience)
2 Years Experience as a Claims Examiner or materially relevant knowledge, skills and abilities from other professions (e.g., loss prevention, customer service, investigative experience, legal experience, property estimating experience)
1 Year Experience as a Claims Examiner or materially relevant knowledge, skills and abilities from other professions (e.g., loss prevention, customer service, investigative experience, legal experience, property estimating experience)
Company
Lowe's Companies, Inc.
Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 20 million customers a week in the United States.
10001+ employees
H1B Sponsorship
Lowe's Companies, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (389)
2024 (310)
2023 (388)
2022 (357)
2021 (242)
2020 (394)
Funding
Current Stage
Public CompanyTotal Funding
$22B2025-09-30Post Ipo Debt· $5B
2025-08-20Post Ipo Debt· $9B
2023-03-28Post Ipo Debt· $3B
Leadership Team
Jennifer Wilson
SVP, Chief Marketing Officer
K
Kathy Higgins
VP IT Business Management
Recent News
2026-01-14
iphoneincanada.ca
2026-01-12
Company data provided by crunchbase