Ledgent Technology ยท 2 days ago
Tech Contact Center Agent
Ledgent Technology is hiring a contact center agent for a leading Electronic Company, offering opportunities for growth. The Contact Center Agent will communicate with clients and colleagues, manage cases, and prioritize tasks effectively.
Responsibilities
Skillfully communicating with clients and colleagues
Gathering and sharing information over the phone and in digital mediums
Create, edit and close cases according to processes and needs
Prioritize tasks to accomplish them successfully
Communicate clearly and effectively with the soft skills necessary
Qualification
Required
Ability to work weekends, evenings, and major holidays if needed
Skillfully communicate with clients and colleagues
Gather and share information over the phone and in digital mediums
Create, edit and close cases according to processes and needs
Prioritize tasks to accomplish them successfully
Communicate clearly and effectively with necessary soft skills
Company
Ledgent Technology
Ledgent Technology, a business line of Roth Staffing Companies, utilizes proven processes and their robust professional network to place qualified technology professionals in contract, contract-to-hire, direct-hire roles and project teams throughout the US.
Funding
Current Stage
Late StageCompany data provided by crunchbase