Tech Contact Center Agent jobs in United States
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Ledgent Technology ยท 2 days ago

Tech Contact Center Agent

Ledgent Technology is hiring a contact center agent for a leading Electronic Company, offering opportunities for growth. The Contact Center Agent will communicate with clients and colleagues, manage cases, and prioritize tasks effectively.

Staffing & Recruiting
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Culture & Values
Hiring Manager
Blair West
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Responsibilities

Skillfully communicating with clients and colleagues
Gathering and sharing information over the phone and in digital mediums
Create, edit and close cases according to processes and needs
Prioritize tasks to accomplish them successfully
Communicate clearly and effectively with the soft skills necessary

Qualification

Task prioritizationClient interactionDigital communicationCase managementCommunication skills

Required

Ability to work weekends, evenings, and major holidays if needed
Skillfully communicate with clients and colleagues
Gather and share information over the phone and in digital mediums
Create, edit and close cases according to processes and needs
Prioritize tasks to accomplish them successfully
Communicate clearly and effectively with necessary soft skills

Company

Ledgent Technology

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Ledgent Technology, a business line of Roth Staffing Companies, utilizes proven processes and their robust professional network to place qualified technology professionals in contract, contract-to-hire, direct-hire roles and project teams throughout the US.

Funding

Current Stage
Late Stage
Company data provided by crunchbase