Hartford HealthCare · 12 hours ago
Administrative Assistant - Emergency Room
New Britain, CT
Full-time
Onsite
Entry, Mid Level
2+ years expHartford HealthCare is Connecticut’s most comprehensive healthcare network, and they are seeking an Administrative Assistant for the Emergency Room. The role involves performing various administrative and clerical duties to support the Emergency Department, including maintaining records, scheduling, and providing customer service.
Health CareHealth DiagnosticsHospitalOncologyPharmaceuticalRehabilitation
Responsibilities
Processes new hire or change in schedule paperwork for al ED nursing staff
Maintains computerized record keeping systems for payroll, late punches, occurrences, etc. Provides reports to the ED administrative team regarding violations or potential of violations of occurrence policy on a weekly basis
Coordinates calendar/schedule, schedules meetings, prepares agenda, minutes and handouts for a variety of recurring meetings, provides appropriate organization, support, etc., for the ED administrative team to ensure efficient scheduling of time
Provides support to the ED Clinical Educator by organizing the appropriate resources for education programs
Maintains confidentiality and utilizes discretion in relation to administrative, personnel and patient information and issues
Maintains systems to ensure department and unit specific manuals to meet regulatory agencies and department requirements
Utilizes effective and appropriate communication skills when handling questions and issues from the public, physicians and staff. Refers issues or questions beyond scope of responsibility to the appropriate person in a timely manner
Organizes written materials, designs forms and formats documents, as delegated. Composes letters and memos from verbal direction and/or from knowledge of department policies or procedures
Establishes and maintains files and records on an ongoing basis
Photocopies material for distribution as needed. Prioritizes and distributes incoming mail, advising appropriate individuals of issues requiring immediate attention
Orders supplies, reference, and orientation materials for the Emergency Department administrative team
Maintains physical surroundings and equipment
Process payroll. Assists with scheduling RNs, NTs, US. Arranges additional replacement when sick calls and unexpected events occur
Unit specific report cards: records data from unit specific and hospital specific quality criteria. Calculates and prepare graphs/charts and distributes to the appropriate staff
Staff specific report cards: utilizes quality improvement information to provide feedback to ED administration for individual staff members. Graphs information based on individual staff specific report cards
Creates and runs reports as directed and/or appropriate. Monitors reports related to ED operations (failed synchronization, performance standards). Provides information to the ED administrative team. Graphs results over time
Positively supports the ED team, and supports change within the department
Demonstrates self-direction by effectively utilizing time, building on strengths and working on deficiencies
Develops computer skills as required. Attends meeting, workshops and educational programs that enhance the administrative assistant role
Edits, collates and distributes reports and documents as directed
Handles all department phone calls and refers call to appropriate ED personnel and documents messages
Additional duties as assigned
Qualification
Required
High School Diploma/GED required
2-3 years of administrative assistant experience or equivalent education
Excellent computer skills, including MS Word & Excel required
Strong typing/word processing skills
High degree of accuracy and attention to detail
Excellent interpersonal and customer service skills (oral, written and telephone communication)
Ability to work independently and self-directed
Strong interpersonal and organizational skills
Basic medical knowledge and terminology
Demonstrated ability to prioritize effectively
Preferred
Associate/Bachelor degree preferred
Knowledge of/or ability to learn MS PowerPoint, Access, Publisher & Outlook
Benefits
Competitive benefits program designed to ensure work/life balance
Company
Hartford HealthCare
Hartford HealthCare is a group of hospitals that offers complete healthcare services including cancer care, rehabilitation and pharmacy.
10001+ employees
H1B Sponsorship
Hartford HealthCare has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (2)
2023 (4)
2022 (6)
2021 (4)
2020 (8)
Funding
Current Stage
Late StageTotal Funding
$150MKey Investors
Connecticut Health and Educational Facilities Authority
2024-04-01Debt Financing· $150M
Leadership Team
Jeffrey Flaks
President & Chief Executive Officer, Hartford HealthCare
Bimal Patel
Executive Vice President/ Chief Operating Officer
Recent News
Hartford Business Journal
2025-12-18
Company data provided by crunchbase