Apply on Employer Site

Nixon Peabody LLP · 9 hours ago

Enterprise Application Engineer - Business Apps

DC-Baltimore Area

Full-time

Hybrid

Mid, Senior Level

$107K/yr - $159K/yr

7+ years exp

Nixon Peabody LLP is a law firm that offers a dynamic work environment and opportunities for professional development. They are seeking an Enterprise Application Engineer to support, maintain, and optimize enterprise and productivity applications while bridging the gap between attorneys and technical teams.

Law EnforcementReal Estate

Comp. & Benefits

H1B Sponsor Likely

Responsibilities

Serve as a subject matter expert for business specific applications including Marketing CRM systems, HR Systems, Recruiting, Legal research tools. (Lexis InterAction, IntroHive, Litera Concep, Cirrom, Dayforce, viRecruit, Sydney+)

Ensure stable and efficient application performance across laptops, desktops, and Citrix virtual environments

Lead advanced troubleshooting efforts involving application crashes, integration failures, authentication issues, and security concerns by analyzing logs, registry data, event viewer entries, telemetry, and related diagnostics

Document configurations, root causes, resolutions, standards, and best practices

Act as a trusted advisor to attorneys, staff, and business teams by providing consultative guidance on application capabilities, best practices, and process optimization

Partner with business stakeholders and other IT professionals to gather requirements, map workflows, and translate business needs into clear functional and technical specifications

Communicate effectively with non-technical users through clear documentation, concise updates, and easy-to-understand explanations

Own and manage the full application lifecycle for assigned systems, including patches, upgrades, regression testing, UAT coordination, and post-deployment support

Plan and execute change control and release management activities, including training, communication planning, and adoption support

Contribute to project initiatives by managing priorities, estimating effort, and delivering assigned tasks on time and within scope

Coordinate with internal IT groups, including development, infrastructure, and security teams, to ensure cohesive application support and integration across legal technology platforms

Manage vendor relationships with legal technology providers, escalate advanced issues, and coordinate resolution efforts to minimize disruption to legal workflows and matter work

Evaluate and pilot new legal-specific features, tools, and integrations to assess their value, compatibility, and potential impact on firm workflows

Work closely with other engineers to package, deploy, and update related applications using SCCM and Intune

Uphold firm security and compliance standards through proper access controls, data handling procedures, legal industry risk protocols, and adherence to ISO27001 requirements

Maintain professional and technical expertise through ongoing training, industry events, and continuous learning

Participate actively in team and project meetings to support organizational goals and objectives

Perform other duties as assigned

Qualification

Enterprise applications supportMicrosoft 365 OfficeDatabase SQL queriesPowerShell scriptingPower BIApplication lifecycle managementBusiness analysisProblem-solving skillsCommunication skillsOrganizational skillsSelf-motivated

Required

7+ years administering and supporting enterprise business and productivity applications, preferably within a law firm or professional services environment

Advanced knowledge of Microsoft 365 Office (Word, Outlook, Excel, PowerPoint), including templates, add-ins, macros, and customizations; strong understanding of application integrations and enterprise environments

Demonstrated results using various technical tools including Database SQL queries, PowerShell scripting and data reporting using Power BI

Excellent problem-solving and analytical skills with the ability to diagnose complex technical and business issues

Proven ability to communicate complex technical concepts clearly to non-technical audiences at all organizational levels

Self-motivated with the ability to work independently and manage priorities with minimal supervision

Strong organizational skills and the ability to manage multiple projects or issues simultaneously, including those requiring coordination across teams and vendors

Solid understanding of firm practices, workflows, and business direction

Preferred

Bachelor's Degree preferred. Equivalent experience in lieu of degree will be considered

Company

Nixon Peabody LLP

Nixon Peabody LLP is an American Lawyer top-100 law firm in the United States and has 15 offices worldwide.

Founded in 1999

Boston, Massachusetts, USA

1001-5000 employees

http://www.nixonpeabody.com/

H1B Sponsorship

Nixon Peabody LLP has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2024 (1)

2022 (1)

2021 (1)

2020 (2)