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Carle Health · 1 day ago

IT Epic Clinical Informatics Trainer Carle East/South

US-IL-Normal

Full-time

Onsite

Mid Level

$29.45/hr - $50.65/hr

Carle Health is a healthcare system with nearly 16,600 team members, and they are seeking an IT Epic Clinical Informatics Trainer to join their Epic electronic health record support team. The role is responsible for training Epic users, ensuring they have the necessary skills and tools, and promoting effective use of the Epic system to enhance patient care and safety.

Hospital & Health Care

Responsibilities

Plan, manage, attend, lead, and document notes/minutes of telephone, virtual, and in-person/onsite/on-premises meetings

Earn and maintain Epic certification or credentials

Plan, schedule, and deliver training

Adhere to standardized training curricula, class length, and delivery methods

Provide follow-up support to users after training, as needed

Assesses EHR skills of clinicians and providers and recommend appropriate training to promote end-user success

Utilize approved survey tools to evaluate and measure the results of training

Collaborate with clinical leaders, clinical staff, and providers to plan, prioritize, design, develop, implement, and evaluate EHR technology

Maintain a collaborative relationship with team, clinicians, providers, other departments, and outside partners

Function as a liaison between clinicians, providers, and information technology

Lead and participate in projects at the local, regional, and system levels and manage tasks within the project timelines

Train, round, and support end-users independently to achieve defined outcomes

Ensure work is accurate and follows the format, style, and tone as set forth by leadership

Utilize Epic reports to monitor provider and clinician mastery of the EHR and develop and deliver customized training to improve users Epic efficiency

Serve as a resource for Super Users and departmental leaders regarding all EHR applications

Provide on-site support for projects, acquisitions, Community Connect implementations, and upgrades

Communicate EHR-related information to customers via rounding, email, newsletters, videos, webinars, and other written materials to supporting the change management process

Assist with downtime preparedness, including but not limited to, execution of the Epic business continuity plan

Assist with EHR Integration Testing for Epic Updates

Attend Epic educational offerings and share learnings with others to improve knowledge and educate the organizations we serve

Engage in Epic build tasks as needed by the organization

Research potential solutions, identify opportunities, track, and seek approval for enhancement request, and assist in the prioritization and implementation of system changes

Qualification

Epic CertificationEHR TrainingTechnical KnowledgeProject ManagementInterpersonal SkillsCommunication SkillsProblem-SolvingCollaboration

Required

Epic Certification - EPICEPIC

Epic Certification within 3 months - EPICEPIC

Bachelor's Degree: Information Technology

Bachelor's Degree: Related Field

Experience In Lieu of Education

Superior interpersonal, communication, training, and presentation abilities

Strong command of technology

Innovative and effective problem-solving techniques

Significant collaboration with Epic analysts, provider, nursing, and operational leadership

Plan, manage, attend, lead, and document notes/minutes of meetings

Earn and maintain Epic certification or credentials

Plan, schedule, and deliver training

Adhere to standardized training curricula, class length, and delivery methods

Provide follow-up support to users after training

Assess EHR skills of clinicians and providers and recommend appropriate training

Utilize approved survey tools to evaluate and measure the results of training

Collaborate with clinical leaders, clinical staff, and providers

Maintain a collaborative relationship with team, clinicians, providers, other departments, and outside partners

Function as a liaison between clinicians, providers, and information technology

Lead and participate in projects at the local, regional, and system levels

Train, round, and support end-users independently

Ensure work is accurate and follows the format, style, and tone as set forth by leadership

Utilize Epic reports to monitor provider and clinician mastery of the EHR

Serve as a resource for Super Users and departmental leaders regarding all EHR applications

Provide on-site support for projects, acquisitions, Community Connect implementations, and upgrades

Communicate EHR-related information to customers

Assist with downtime preparedness

Assist with EHR Integration Testing for Epic Updates

Attend Epic educational offerings and share learnings with others

Engage in Epic build tasks as needed by the organization

Research potential solutions, identify opportunities, track, and seek approval for enhancement requests

Benefits

Comprehensive benefits package

Company

Carle Health

Glassdoor3.6

Carle Health is a vertically integrated system with a bold but simple mission: to be the trusted partner in all healthcare decisions for everyone who depends on it.

Founded in 1946