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The City University of New York · 12 hours ago

HR Employee and Labor Relations Officer – Director of Human Resources (Salary Updated)

New York, NY

Full-time

Hybrid

Director/Executive

$137K/yr - $155K/yr

8+ years exp

The City University of New York (CUNY) is a major educational institution that provides front-line HR services to its employees. The HR Employee and Labor Relations Officer will lead and manage employee relations and HR functions, ensuring a positive work environment and effective execution of HR policies.

Higher Education

Responsibilities

Manages the grievance process, including facilitating grievance hearings, rendering decisions, supporting timely and appropriate resolution of labor issues, and working with management and union officials to resolve issues in a timely and effective manner

Conducts highly confidential investigations of complaints; facilitates resolution of conflicts and mediates disputes

Oversees employee relations programs, activities, and initiatives

Advises supervisors and employees on employment and performance issues and recommends appropriate courses of action

Leads the end-to-end Reasonable Accommodation Review process in compliance with the Americans with Disabilities Act (ADA), state/local regulations, and University policy. This includes but is not limited to conducting timely and thorough assessments of accommodation requests including review of medical documentation, evaluating job requirements, and collaborating with legal counsel and department leadership to ensure a fair and equitable process

Serves as a point of escalation and provides guidance on various types of leave requests to HR team members

Evaluates unique or challenging leave scenarios and provides clear, actionable recommendations to HR staff to support consistent decision-making

Provides direction and leadership to administrators and staff on HR policies, procedures, guidelines, and collective bargaining agreements

Provides ongoing training to managers and supervisors on performance management, disciplinary processes per labor contracts, and recommends strategies to resolve problems and disputes

Plans and implements policies and procedures related to recruitment, employee relations, performance management, classification and compensation, payroll, and benefits

Consults with the Office of the General Counsel and the Office of Labor Relations on employee relations issues, when appropriate

Guides employees on ethics related inquiries in collaboration with OGC and NYS Commission on Ethics and Lobbying in Government

Manages compliance with mandatory training initiatives and leads the Annual Review process with union representatives and facilities

Evaluates internal processes and implements continuous improvement

May serve as a Business Partner to critical departments and provide HR support

Performs other duties as assigned or requested

Qualification

Employee relations experienceLabor relations experienceSPHRSHRM-SCP certificationEmployment lawsAnalytical skillsConflict management skillsPresentation skillsResearch skillsInterpersonal communicationLeadership skillsNegotiation skillsCritical thinking

Preferred

Bachelor's degree and eight years' related experience required

Eight to ten years of human resources experience including employee relations and labor relations

SPHR or SHRM-SCP certification

Experience conducting Step 1 and Step 2 hearings, investigations and/or mediations

Knowledge of relevant state and federal employment laws and government compliance requirements applicable to human resources

Strong presentation, negotiation, and conflict management skills

Exceptional written, verbal, and interpersonal communication skills, including the ability to prepare reports; strong consultation, presentation, and group facilitation skills with experience presenting to various audiences

Exceptional analytical, evaluative, research, and critical thinking skills to arrive at valid conclusions, make recommendations, and action plans

Strong work ethic, character and personal integrity with the ability to work with the utmost professionalism, discretion and confidentiality, as well as to establish and maintain productive working relationships

Demonstrated leadership and managerial skills with the ability to use sound judgment to make decisions and resolve problems diplomatically

Benefits

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development.

We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off.

Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

Company

The City University of New York

The City University of New York is the nation’s largest urban public university, a transformative engine of social mobility that is a critical component of the lifeblood of New York City.

Founded in 1847

New York, NY, US

10001+ employees