Ultimate Staffing · 1 day ago
Order Processor
Ultimate Staffing is partnering with a leading medical device company to recruit for an Order Processor to support order fulfillment, customer service operations, and internal sales teams. This role requires strong organizational skills, excellent communication, and the ability to work efficiently in a fast-paced environment.
Responsibilities
Process all incoming orders for capital units and parts via QuickBooks Enterprise Desktop
Act as a customer service liaison, ensuring professional and effective communication with customers, colleagues, and executives
Enter data accurately, process credit card payments, and maintain precise order records
Track orders and ensure customers receive the correct products
Investigate and resolve shipment discrepancies or issues promptly
Provide timely order status updates to sales representatives, managers, and customers
Proofread all order details to ensure accuracy of materials, logistics, and delivery requirements
Collaborate with logistics teams to improve service levels, enhance supply‑chain efficiency, and reduce costs
Maintain the customer database, including contact information, payment details, tax requirements, and exemption certificates
Manage demo/loaner equipment logs and warranty return documentation
Compile monthly itemized sales reports and maintain organized archives of all sales invoices
Prepare and deliver weekly reports to the Supervisor
Perform additional duties and administrative tasks as assigned
Report directly to Liz Burbank-Wills, Supervisor
Qualification
Required
Proficiency in Microsoft Office Suite and QuickBooks
Excellent written and verbal communication skills
Positive, dynamic attitude with the ability to work independently and collaboratively
Ability to manage multiple tasks and perform well in a fast‑paced environment
Resourceful, proactive approach when addressing challenges or workflow issues
Ability to prioritize effectively, follow up consistently, and meet deadlines
Benefits
Competitive Salary
Comprehensive benefits package, including company sponsored health insurance coverage, and a 401K plan once permanent
Career advancement opportunities & specialized recognition programs