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Availity · 1 day ago

Sales Solutions Engineer, Payment Accuracy (Remote)

United States

Full-time

Remote

Senior Level

5+ years exp

Availity is a pioneering healthcare technology company focused on transforming the healthcare landscape. They are seeking a Sales Solutions Engineer for their Payment Accuracy team to drive revenue growth and support customer retention by leveraging deep subject matter expertise in payment accuracy solutions.

FitnessHealth CareHospital

Growth Opportunities

No H1B

Responsibilities

Driving top-line revenue growth by advancing payment accuracy sales opportunities in close collaboration with sales and account management teams

Serving as a strategic and technical expert during sales engagements, partnering with sales to mature later-stage deals with payers, providers, and health information technology (HIT) partners

Delivering compelling presentations and demos of Availity payment accuracy solutions to current and prospective customers, either independently or alongside the sales team

Pitching payment accuracy solutions and strategy to payer department leaders (claims operations, payment integrity, provider relations), provider leaders (revenue cycle), and HIT partners (technology and operations)

Developing solution proposals and crafting solution designs, including technical and data workflow diagrams, tailored to customer architecture and aligned with Availity’s payment accuracy solutions

Contributing to RFP responses in collaboration with the growth and proposal management team

Supporting pilot engagements with existing and prospective customers in partnership with product management, presenting detailed analyses relevant to their payment accuracy use cases

Providing subject matter expertise to support customer success by incorporating strong data-driven ROI discussions and financial modeling into consultations with prospects and ongoing engagements, while also developing compelling case studies that aid in revenue retention and customer reference-ability

Advising customers and partners on software solutions, integration strategies, and delivery techniques, supporting implementation with a focus on technical design and functional alignment

Partnering with account management to ensure customer satisfaction, proactively developing risk mitigation strategies when needed

Leveraging deep understanding of targeted payment accuracy use cases to shape discovery and solutioning discussions that drive sales and expand customer adoption

Translating complex technical concepts into accessible language for non-technical audiences, dynamically adjusting communication to build rapport and trust

Collaborating cross-functionally to provide technical and product subject matter expertise to commercial and customer services teams

Qualification

Payment Accuracy expertiseClaims processing knowledgeRevenue growth experienceData standards proficiencyCommunication skillsProblem-solving skillsRelationship developmentPresentation skillsAdaptabilityProject management

Required

Bachelor's or advanced degree in Business, Information Technology, healthcare or a related field

A minimum of 5 years of experience working at a health plan, a health technology company serving health plans, or in healthcare consulting serving health plans

Demonstrated success in achieving topline revenue growth

Deep expertise in payment accuracy use cases

Proficiency in claim data processing and data standards (e.g., X12, FHIR) and can speak to its challenges

Excellent communication, negotiation, relationship and presentation skills

Experience working across sales, account management, product and technology teams

Ability to adapt and learn quickly, especially regarding new product features and market needs

Willingness to travel for customer meetings, demos, and industry events

Ability to build trusted relationships with customers and partners

Overseeing the execution of complex multi-phase projects