Sycuan Casino Resort · 1 day ago
Benefits Coordinator-Human Resources
Sycuan Casino Resort is a community-oriented organization that operates a Casino and Golf Resort, and they are seeking a Benefits Coordinator to support their team members. The role involves providing administrative support for benefits programs, assisting with enrollment processes, and ensuring smooth delivery of services.
Gambling & Casinos
Responsibilities
Provides guest service to internal and external guests following Sycuan’s HEART program
Serves as the initial point of contact for incoming benefits inquiries, including walk-ins, emails, phone calls, and voicemails
Assists team members with the benefits enrollment process, answers questions, and educates on plan options
Processes benefit enrollments, verifying eligibility for elected plans and ensuring receipt of required documentation
Assists with planning and executing the annual Open Enrollment process
Coordinates and participates in on-site visits with benefit vendors for health fairs, open enrollment, and other events
Processes and tracks funeral expense and educational reimbursement requests
Keeps up-to-date benefits records by scanning or filing documents in their corresponding location in a timely manner
Responds to incoming benefit-related verification requests, including Medicare Part B forms, National Medical Support Notices, Paid Family Leave claims, and State Disability Insurance claims
Supports development and execution of wellness program activities
Fulfills other duties as assigned
Qualification
Required
High School Diploma or equivalent
1 year of administrative experience, preferably with an emphasis on benefits
Ability to interact effectively with team members, managers, vendors, and guests in a professional manner
Ability to communicate effectively in the English language
Ability to maintain records and files
Ability to file documents in alphabetical order
Ability to understand and follow verbal directives and written directions
Excellent recordkeeping, organizational, and time-management skills
Excellent computer data entry skills
Detail-oriented
Ability to prioritize and perform multiple tasks
Ability to meet deadlines
Ability to maintain objectivity and confidentiality with the highest level of discretion
Ability to sit and stand for up to eight hours at a time
Preferred
Human Resources education or experience
Guest service experience
Advanced computer skills
Familiarity with benefits administration regulations
Multi-lingual
Company
Sycuan Casino Resort
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