R+L Carriers ยท 8 hours ago
Desktop Support Technician I
Wilmington, OH
Full-time
Onsite
Entry Level
2+ years expR+L Carriers is a Global Transportation Provider dedicated to providing superior service through efficient operations. They are seeking a Desktop Support Technician I to assist with the rollout of Windows 11 and provide ongoing deskside support for corporate employees.
LogisticsShippingSupply Chain ManagementTransportation
Responsibilities
Assist with the planning, coordination, and execution of the Windows 11 deployment across all corporate desktops and laptops
Provide technical support and troubleshooting during the rollout to minimize downtime and disruptions
Assist with the receiving and inventory management of hardware, software, and peripherals
Ensure accurate tracking and documentation of all assets to maintain inventory integrity
Provide deskside support to corporate employees, addressing technical issues, and ensuring optimal performance of desktop systems
Assist with hardware and software installations, updates, and configurations as needed
Continued deskside support for corporate employees
Ongoing maintenance and optimization of desktop systems
Collaborating with other IT teams to address and resolve technical issues efficiently
Qualification
Required
Ability to clearly communicate technical concepts to non-technical people
Ability to recognize, analyze, and effectively solve problems in a timely and organized manner using industry best practices and procedures
Ability to multi-task in a fast-paced environment
2+ years setup, configuration, troubleshooting of desktop/notebook hardware
Windows desktops and notebooks, as well as iOS devices, in a networked environment
Microsoft Office 2007, 2010, 2013 and 2016
Outlook 2007, 2010, 2013 and 2016
Some knowledge of TCP/IP networking, and related network services (i.e. DNS, SMTP, DHCP, etc)
Some knowledge of Active Directory concepts and administration
Experience working in a structured, process-driven environment
Self-Motivated
Preferred
A+ Certification
Company
R+L Carriers
R+L Carriers is a transportation provider that aims to provide exceptional service at an affordable cost through efficient operations.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Tree Noel
Vice President of Partner Relations
EDWARD STANNARD
ACCOUNT EXECUTIVE
Recent News
Chicago Tribune
2025-09-17
2025-07-30
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