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Medical Associates Clinic · 6 hours ago

Receptionist - Platteville, WI Office - 4 Days per Week

Platteville, WI

Full-time

Onsite

New Grad, Entry Level

0+ years exp

Medical Associates Clinic is hiring a Full-Time Receptionist to be a dynamic member of their registration and scheduling team. The role requires high attention to detail while providing excellent customer service and performing various clerical duties, including scheduling and patient check-ins.

Health CareMedical

Responsibilities

Demonstrate effective customer service skills by greeting customers in a polite, prompt, helpful manner, and provide any necessary instructions or directions

Communicate clearly with patients, peers, clinical staff, and physicians via telephone and in person

Perform a variety of clerical duties, which may include but not limited to: scheduling functions, insurance questions, accepting payments and balancing cash drawer

Check in patients for their appointments, this includes reviewing, updating or obtaining patient information making necessary account changes to ensure correct billing

Set up patients' new insurance coverage or modify existing coverage records as needed. Collect Copay or other payments where applicable and perform accurate end of day balancing

Apply applicable department/provider scheduling protocols while directing patients to appropriate providers/specialties

Qualification

Customer serviceMulti-taskingGeneral computer knowledgeCash handlingKeyboarding skillsInterpersonal skillsProblem solving

Required

High school diploma or GED required

From three months to one year of similar or related experience

Ability to multi-task and work in a fast-paced environment

General computer knowledge with proficient keyboarding skills

Multi-line telephone system experience

Cash handling experience

Ability to work independently with limited direction, problem solving and resourcefulness

Courtesy, tact, and diplomacy are essential elements of the job

Benefits

Pay raises at least annually

Medical Associates top rated health insurance with most comprehensive provider network in the area with discounted premium rates for wellness program participation.

401k with Immediate Matching (50% on the dollar up to 7% of pay) and additional annual Profit Sharing

Flexible Paid Time Off Program (24 days off/year)

Save money on your taxes! Medical and Dependent Care Flex Spending Accounts

Income security for your family! Life insurance, Long Term Disability Coverage, Short Term Disability Coverage, Dental Insurance, etc.