Distribution Center Support Coordinator jobs in United States
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American Tire Distributors ยท 1 hour ago

Distribution Center Support Coordinator

American Tire Distributors is the nation's premier tire distributor with a vast distribution network serving customers across the U.S. The Distribution Center Support Coordinator is responsible for preventing customer disruptions by managing communications regarding product delays and ensuring operational efficiency within the distribution center.

AutomotiveLogistics
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H1B Sponsor Likelynote

Responsibilities

Collect and deposit funds at the Distribution Center in collaboration with designated payment receivers. Handle cash, checks, and credit card processing securely and according to policy
Communicate product delays to sales teams and directly inform customers when Supply Chain Operations encounter errors preventing scheduled deliveries. Generate reports, communicate effectively, and strategize solutions
Ensure the facility maintains adequate supplies to support operational needs efficiently
Ensure timely processing and payment of vendor invoices for services rendered
Ensure timely processing of customer orders and notify appropriate partners to escalate concerns proactively. Generate reports, compose communications, and plan actions to resolve issues promptly
Execute resolutions promptly when errors occur during customer delivery. Manage real-time phone escalations and respond promptly to system ticketed items
Identify and correct errors in deposits made by drivers promptly and accurately throughout the day
Manage customer service and operations within the CPU area based on distribution center volume; prioritize excellent customer service and operational efficiency
Manage documents via various systems, adhering to document management practices consistently
Verify and complete daily processes outlined in the Day-In-Life document; ensure accuracy and compliance with operational procedures

Qualification

Builds Customer LoyaltyBuilds RapportNavigates Customer ChallengesMasters Service ConversationsService Into SalesStrengthens Customer ConnectionsCustomer-Focused Approach

Required

High School or GED degree Associates
1-2 years of related experience preferred

Preferred

Builds Customer Loyalty
Builds Rapport
Customer-Focused Approach
Navigates Customer Challenges
Masters Service Conversations
Service Into Sales
Strengthens Customer Connections

Company

American Tire Distributors

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American Tire Distributors, Inc. distributes tires, wheels, service equipment, and shop supplies to the replacement tire market.

H1B Sponsorship

American Tire Distributors has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (8)
2023 (11)
2022 (20)
2021 (13)
2020 (14)

Funding

Current Stage
Late Stage
Total Funding
unknown
2010-04-21Acquired

Leadership Team

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Rob Vogt
Director of Delivery
Company data provided by crunchbase