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Sedgwick · 3 days ago

Consultant - Business Transformation

Tennessee, United States

Full-time

Hybrid

Mid Level

3+ years exp

Sedgwick is a company dedicated to supporting individuals facing unexpected challenges, and they are seeking a Consultant - Business Transformation to drive strategic transformation initiatives. The role involves leading assessments, evaluating solutions, and managing agile delivery to enhance customer experience and drive EBITDA growth.

BankingInsuranceRisk Management

Responsibilities

Lead strategic assessments of current-state processes and design future-state operating models aligned to growth and efficiency goals

Conduct AI discovery and feasibility analysis; identify automation opportunities and quantify business impact

Drive build vs. buy analysis; prepare business cases and vendor scorecards with clear ROI and EBITDA implications

Coordinate RFI/RFP process; support contract negotiations and SLAs

Facilitate discovery workshops with Business, AI, IT, and Data teams to confirm architecture, integration points, and data readiness

Document technical requirements and dependencies for implementation

Translate business requirements into tiered work structures; contribute to roadmap development and feature prioritization

Manage agile delivery: backlog prioritization, sprint planning, and UAT coordination

Execute change strategy: stakeholder engagement, training plans, and communication cadence

Monitor adoption metrics and adjust interventions to ensure sustained impact

Prepare executive-ready updates: dashboards, risk logs, and benefit realization tracking

Ensure compliance with data governance and security standards

Perform other duties as assigned

Travel as required (up to 25%)

Lead small cross-functional teams; mentor Analysts/Analyst Sr. No direct reports

Qualification

AI-enabled solutionsDigital process redesignEnterprise value creationAgile deliveryStakeholder managementAnalytical skillsProblem-solving skillsCommunication skills