Cloudflare · 9 hours ago
Data Center DCIM Program Lead - Infrastructure Operations
Atlanta, GA
Full-time
Onsite
Senior Level
7+ years expCloudflare is a company on a mission to help build a better Internet by running one of the world’s largest networks. They are seeking a DCIM Program Lead to build, scale, and own their Data Center Infrastructure Management program, ensuring the performance, availability, and security of their infrastructure.
AnalyticsEnterprise SoftwareSecurityWeb Hosting
Responsibilities
Own the successful deployment of CAPEX investments, ensuring our infrastructure scales ahead of demand
Collaborate strategically with cross-functional partners including Project Managers, Capacity Planning, Finance, and Security to deliver on ambitious group initiatives
Manage key third-party vendors and contractors, holding them accountable for performance and service level agreements (SLAs)
Drive a culture of continuous improvement by championing standardization, optimization, and automation
Own incident response, root cause analysis (RCA), and executive-level communication during critical events
Foster a best-in-class operations team by bringing fresh perspectives, leadership acumen, and a focus on employee engagement
Change Policy Architect: Design and enforce the global DCIM Workflow and Change Management policies (MAC process), ensuring strict ITIL/ITSM compliance across IT, Facilities, and Deployment teams worldwide
Technical Integration Leader: Support the complex, bi-directional API/database integration between Nlyte and core enterprise systems (ERP, CMDB, etc) to automate asset management and trigger workflow requests
Capacity Strategy: Partner with the DCIM Analyst and our Capacity Planning team to develop forward-looking capacity models, ensuring resource availability and optimization for new services like Workers AI and R2
Governance & Leadership: Establish and track key operational metrics (e.g., Workflow Compliance KPIs, Data Accuracy Rate), providing executive reporting on infrastructure risk
Lead and mentor the DCI Administrator and Analyst and members across the Infrastructure Engineering organization
Qualification
Required
Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field, or equivalent practical experience
7+ years in Infrastructure/Data Center Operations, including inventory control and asset lifecycle
4+ years managing a major DCIM platform (Nlyte preferred)
Proven ability to lead complex, cross-functional programs and manage vendor relationships in a high-velocity environment
Experience with leading change management in ERP and asset management transformation efforts
Expert with ERP asset management and maintenance management functionalities
Expert-level knowledge of ITIL v4, particularly Change and Configuration Management, with demonstrable experience enforcing standards at a global scale
Strong understanding of Data Center infrastructure, including data center hardware (servers, storage, networking equipment) and their configurations
Ability to analyze complex data and generate detailed reports
Exceptional attention to detail and strong organizational skills
Excellent problem-solving and root cause analysis capabilities
Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and present recommendations to various stakeholders
Customer service-oriented with a proactive and collaborative team approach
Company
Cloudflare
Cloudflare is a web performance and security company that provides online services to protect and accelerate websites online.
1001-5000 employees
H1B Sponsorship
Cloudflare has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (117)
2024 (115)
2023 (66)
2022 (98)
2021 (83)
2020 (37)
Funding
Current Stage
Public CompanyTotal Funding
$2.08BKey Investors
Franklin TempletonFidelityUnion Square Ventures
2025-06-13Post Ipo Debt· $1.75B
2019-09-12IPO
2019-03-12Series E· $150M
Leadership Team
Matthew Prince
CEO & Co-Founder
Lee Holloway
Co-Founder & Lead Engineer
Recent News
2026-01-13
Data Center Knowledge
2026-01-13
Company data provided by crunchbase