Assistant Branch Manager jobs in United States
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Morton Community Bank · 1 day ago

Assistant Branch Manager

Morton Community Bank is a well-established institution with a commitment to customer service and community involvement. The Assistant Branch Manager will assist the Branch Manager in directing branch activities, mentoring staff, and ensuring high standards of customer service. This role involves coaching team members, managing daily operations, and promoting a positive work culture.

Responsibilities

Mentor, coach and support branch staff, helping them to be successful leaders
Coach and develop branch staff using tools such as action plans
Maintain effective, positive relationships with all assigned staff
Assist Branch Manager with managing day to day functions of a branch location(s)
Provide supervision and support to all assigned areas of branch operations where service or assistance is needed
Promote a culture in which personnel are encouraged to develop their skills and abilities
Network with community to be aware of new business opportunities
Assist customers with problem resolution
Assist with sales and business development
Make the office a visible presence in community affairs and activities
Support Branch Manager in ensuring that the branch’s goals and objectives are met in a timely fashion
Provide leadership and motivation
Perform Teller and Personal Banker duties as necessary

Qualification

Banking knowledgeCustomer service skillsSupervisory experienceProblem solving skillsTeam leadershipCoaching skillsMultitaskingCommunication skillsRelationship buildingFlexibility

Required

High school diploma or equivalent
Attend all required meetings
BSA and other Bank related training through BAI is required annually
At least two to three years of supervisor/management in the banking field, and expected to have a thorough knowledge of banking products and services, as well as bank/federal banking regulations and policies
Knowledge of customer service principles
Relevant computer skills
Ability to lead by example
Ability to support efforts to effectively mentor and coach their team
Recognize and reward behaviors, attitudes and results which contribute to MCB's success
Possess exceptional customer service skills
Team player who operated well in a dynamic, 'all hands-on deck' approach
Strong problem solving, priority setting and decision-making skills
Strong commitment to MCB's vision and role in the communities we serve
Positive, resourceful, and flexible
Ability to work effectively with individuals from diverse communities and cultures
Outstanding written, verbal, interpersonal, active listening skills and relationship building capabilities
Fluent in MCB's deposit and digital products and services
Ability to handle most problems in an independent manner
Ability to multitask and perform a variety of job functions in any given day

Preferred

Bachelor's degree from a four-year university or college; or 1 to 2 years related experience and/or training; or equivalent combination of education and experience

Benefits

Medical
Dental
Vision
Short-Term Disability
HSA
FSA
401k
Life and AD&D Insurances
Long-Term Disability
Vacation Days
Personal Days
Paid Holidays

Company

Morton Community Bank

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Morton Community Bank and its Hometown Community Banks family offer small-town charm and big-city resources! Headquartered in Morton, Illinois since 1960 our Bank has now grown to over $5 billion in assets.

Funding

Current Stage
Late Stage

Leadership Team

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Amanda Garnett
Chief Financial Officer & Chief Risk Officer
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Tim Dwyer
Senior Vice President/Chief Retail Lending Officer
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Company data provided by crunchbase