Vibe Credit Union · 3 days ago
Member Service Specialist II
West Bloomfield Township, MI
Full-time
Onsite
New Grad, Entry LevelVibe Credit Union is dedicated to elevating community and creating opportunity through inclusivity and growth. The Member Service Specialist II will support members with account services, recommend products, and help navigate their financial journey, blending service, sales, and relationship-building to enhance the member experience.
BankingFinancial Services
Responsibilities
Assist members with account services and maintenance, Notary and Medallion guarantees, CD maintenance, and general service needs. Assist on the teller line when needed
Recommend products and services that align with members’ goals and financial well‑being
Help process and explain lending products, guiding members through applications and requirements
Provide personalized service while educating members on benefits, features, and opportunities
Ensure documentation, signatures, and account details are processed correctly
Follow regulations, policies, and all requirements tied to member service and account operations
Model professionalism, positivity, and the Vibe Experience in every interaction
Meet all established sales and service goals
Qualification
Required
High school diploma or equivalent
Strong communication, multitasking ability, and a professional attitude
Comfortable recommending products and meeting performance goals
Preferred
Customer or member service experience preferred
Benefits
A culture that values service, growth, and community.
Opportunities to learn, lead, and make an impact.
A supportive team environment that celebrates success.
Growth Opportunities
Company
Vibe Credit Union
Vibe Credit Union is a financial institution based out of Michigan.
Founded in 2004
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Allan McMorris
President/CEO
Recent News
DBusiness Magazine
2025-12-12
American Banker
2022-07-08
Company data provided by crunchbase