TalTeam ยท 10 hours ago
Applications Development Expert (IT Tech Expert III)
Annapolis, MD
Full-time
Onsite
Senior Level
7+ years expTalTeam is a company seeking an Applications Development Expert who will serve as a subject matter expert responsible for the design, architecture, and implementation of Customer Relationship Management Tools in Microsoft Dynamics. The role involves developing solutions, providing technical support, and collaborating with business analysts to translate requirements into effective system designs.
ConsultingInformation ServicesInformation TechnologySoftware
Responsibilities
Serves as a subject matter expert (SME) responsible for the overall design, architecture, and implementation of the Customer Relationship Management Tools (CRMs) in Microsoft Dynamics, as well as their integration with other systems
Defines the logical, technical, and physical architecture for the Microsoft Dynamics CRM solution
Develops a ready Customer Relationship Management solution in Microsoft Dynamics
Directs the day-to-day administration, support, maintenance and monitoring of the Microsoft Dynamics CRM solution, including customizations and configurations
Develops and implements, and trains others to develop in Microsoft Dynamics
Helps gather and document requirements from non-technical business users
Uses technical expertise to translate business requirements into effective system requirements and functional design documents
Collaborates with business analysts, project managers, and other technical staff to understand business requirements and translate them into technical solutions
Assist with any data migration tasks, to and from the Microsoft Dynamics CRM solution
Prototypes and demos recommended solutions for users
Integrates Microsoft Dynamics CRM with third-party applications, databases and external systems, where necessary
Provide ongoing technical support and training for end-users
Perform regular quality assurance and testing to ensure the solution meets the needs of the end-user
Assist with the project planning, scheduling and deployment of the new CRM features
Qualification
Required
Education: Bachelor's Degree from an accredited college or university in Engineering, Computer Science, Information Systems, Business or other related discipline
7 years of experience in IT industry
3 years of experience as a technical expert in an IT organization
3 years of experience developing in Microsoft Dynamics
Proficiency in Microsoft Dynamics 365 CRM Development and customization
Experience with Javascript, C#, .NET, and Web Services
Knowledge of Dynamics 365 APIs and SDKs
Understanding of Customer Relationship Management solutions
Experience with SQL, database management and data migration techniques
Strong communication skills and ability to work in a team environment
Problem solving skills
Preferred
Master's Degree in Computer Science, Information Systems, or other related field or equivalent work experience
Experience building a CRM solution in Microsoft Dynamics from design through development (Full Life Cycle)
Strong understanding of CRM data modeling, workflows and user interface customization
Familiarity with Microsoft Power Platform (Power BI, Power Automate, Power Apps)
Familiarity with Microsoft SharePoint
Company
TalTeam
TalTeam is an IT service provider that specializes in Software, Manufacturing, Retail, and Distribution.
51-200 employees
H1B Sponsorship
TalTeam has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (6)
2023 (6)
2022 (5)
2021 (9)
2020 (20)
Funding
Current Stage
Growth StageLeadership Team
Sudha Mathew
CEO
Company data provided by crunchbase