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Huron · 8 hours ago

Revenue Cycle Operations Manager - Epic

Chicago, IL

Full-time

Onsite

Mid, Senior Level

$90K/yr - $125K/yr

5+ years exp

Huron helps its clients drive growth, enhance performance and sustain leadership in the markets they serve. The Revenue Cycle Operations Manager will manage teams within revenue cycle operations, focusing on achieving organizational goals for customer service, operational and financial performance.

ConsultingInformation TechnologyProfessional Services

No H1B

Responsibilities

Knows, understands, incorporates, and demonstrates the Huron mission, vision, and values in behaviors, practices, and decisions

Provides guidance and direction to teams in order to achieve optimal area performance and staff productivity goals as part of the revenue cycle process of HMS Business Office

Ensures staffs carry out duties and responsibilities in an effective manner, which in turn promotes maximized reimbursement based upon services delivered

Identifies and implements solutions to problems and issues affecting teams

Focuses efforts of staffs on proactive practices, which includes coordinating with other departments as necessary to resolve issues and reviewing and responding to all mail correspondence in a timely and efficient manner

Identifies and participates in continuous quality improvement initiatives in order to streamline processes

Participates in the redesign of processes and systems to improve service, data integrity, and staff productivity/quality to achieve departmental goals and process outcomes

Reviews and tracks trends and makes recommendations for problem and issue resolutions based upon staff findings; reports findings to leadership

Prepares service level metrics and explanatory summaries for leadership

Evaluates potential new staff and makes recommendations for hiring

Assists with identifying training needs and coordinating with department trainer to develop and conduct training programs, including on-the-job training

Assists with establishing performance standards. Monitors and tracks staff activities against established performance standards and provides immediate feedback to achieve performance improvement

Develops and conducts meaningful performance appraisals. Identifies staff performance issues, i.e., absenteeism, tardiness, etc. and conducts appropriate counseling/disciplinary sessions. Develops and documents improvement plan identifying necessary training and development for staff in order to achieve superior performance through formal education, competency reviews, classroom training, on the job training and coaching

Adheres to all department and organization policies, procedures, and best practices

Maintains working knowledge of applicable Federal, State, and local laws and regulations

Completes other duties as needed and assigned

Qualification

Revenue cycle managementLeadership skillsCritical thinkingMicrosoft OfficeCommunication skillsTeam buildingOrganizational skills

Required

Current permanent U.S. work authorization required

Bachelor's degree required

Must possess a comprehensive knowledge of revenue cycle functions and systems, as normally obtained through an Bachelor's degree in Business or Healthcare Administration or a related field, and minimum of five (5) years of experience within the area of revenue management, specifically experience with Account Billing, Follow-up, Charge Integrity, Insurance Verification or other functions related to revenue cycle activities or an equivalent combination of education and experience

Exhibits supervisory skills that emphasize team building and strong leadership with the ability to provide clear oversight and coordination of department services, while also functioning as an individual contributor

Strong written and verbal communication skills. Ability to communicate effectively and work with all levels of staffs to expedite revenue cycle processes while supporting customer service

Effective critical thinking and problem-solving skills. Ability to analyze data and prepare related reports and summaries

Strong organizational skills supervising direct reporting relationships

Proficiency in Microsoft Office, including Outlook, Word, PowerPoint, and Excel

Must act in accordance with Huron mission, vision, and values

Preferred

Experience in a complex multi-entity healthcare organization or large complex revenue cycle services preferred

Supervisory or team leader experience preferred

Benefits

Medical, dental and vision coverage

Wellness programs

Annual incentive compensation program

Company

Huron

Glassdoor4.0

Huron is a global professional services firm that collaborates with clients to put possible into practice by creating sound strategies, optimizing operations, accelerating digital transformation, and empowering businesses and their people to own their future.

Founded in 2002

Chicago, Illinois, USA

5001-10000 employees