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Luminate · 18 hours ago

Luminate: Insights Manager

LA Metro Area

Full-time

Onsite

Mid, Senior Level

$75K/yr - $75K/yr

3+ years exp

Luminate is a leading entertainment data and insights company that provides essential, objective data from verified sources. The Insights Manager will oversee consumer-based research studies, ensuring data accuracy and presenting actionable insights to various stakeholders.

AnalyticsMedia and EntertainmentSoftware

No H1B

Responsibilities

Manage the end-to-end execution of consumer-based research studies including questionnaire design, engagement with partner vendors, fieldwork management, data analysis, and the reporting/presenting of actionable insights in a compelling manner to both internal or external parties

Lead and/or provide rigorous, high-volume support in data preparation and quality assurance efforts across multiple concurrent projects, ensuring data accuracy and integrity of key client deliverables

Partner and manage relationships with with cross-functional stakeholders (e.g. Sales, Marketing), setting expectations and communicating progress effectively

Project Management: Lead projects and serve as primary point of contact in coordinating meetings, tracking project deadlines, and liaising with vendors/internal partners to ensure smooth project execution

Analysis, Insights, and Reporting: Interpret and analyze large data sets to develop compelling narratives and actionable insights, followed by support for all aspects of report and deliverable production, including formatting, proofreading, and quality assurance

Data Preparation & Quality Assurance: Meticulously clean, prepare, and review quantitative and qualitative data (e.g., managing trackers, merging files, ensuring data integrity in Excel/Sheets)

Survey Programming Support: Developing survey and overseeing the design, programming setup, and rigorous quality testing of surveys on various platforms

Commercial Partner: Partner closely with the Commercial team to inform and support new business development opportunities

Desktop Research & Synthesis: Efficiently sourcing, compiling, and summarizing secondary research to support new business proposals and existing project context

Support Marketing Initiatives: Serve as an Insights partner to Marketing, translating consumer behavior for key external-facing initiatives (thought leadership, industry reports, conference material, etc.)

Qualification

Market ResearchData AnalysisProject ManagementMicrosoft ExcelSurvey ProgrammingLearning OrientationCommunicationCollaborationSelf-Starter

Required

Minimum 3–6 years of professional experience in market research focused on consumer insights, with ownership and hands-on responsibility of research projects from design through delivery, including questionnaire development, end-to-end project management, data analysis, and quality assurance. Experience gained within client-side and/or vendor-side research environments

Proven experience working in a fast-paced, deadline-driven environment where prioritizing competing tasks was necessary

Demonstrated experience handling and manipulating large data sets in Q, Microsoft/Google and other statistical toolsets

Strong proficiency in Microsoft Excel (e.g., pivot tables, VLOOKUP, conditional formatting) and Google Workspace Suite (Docs, Sheets, Slides) with initial experience working across AI-driven workflows (NotebookLM / Gemini)

Experience in using crosstabbing software to analyze survey data (e.g. Q, SPSS, IMS Clear Decisions, etc.)

Ability to prioritize and manage multiple ongoing processes and projects simultaneously

Exceptional attention to detail and proven ability to perform rigorous quality checks to ensure data integrity/accuracy in the creation of client deliverables

The ability to work with great deal of flexibility in order to swiftly accommodate and prioritize multiple, shifting support requests as they arise, and execute tasks quickly and efficiently

Excellent verbal and written communication skills for clear interaction with internal and external teams

A collaborative, 'can-do' attitude, particularly in relation to working in a matrix organization across virtual teams

Energetic self-starter, who will work with minimal supervision

Intellectual curiosity, enjoys making discoveries about humans and human behavior, likes hearing new ideas and experimenting with new approaches

Preferred

Experience with statistical/analysis software for data manipulation (e.g., SPSS, R, Displayr, or basic SQL)

Familiarity with the entertainment, media, or tech industry

Experience in applying advanced analytics is a plus (i.e. the ability to independently run cluster analysis, max diff, regressions, or other advanced research methodologies)