First Texas Homes · 1 month ago
Process & Technical Support
500 Crescent Court ste 350, Dallas, TX, USA
Full-time
Onsite
New Grad, Entry LevelFirst Texas Homes is seeking a Process & Technical Support representative to provide technical assistance and support for their products and procedures. The role involves managing help desk requests and ensuring exceptional customer service to end users across various departments.
ConstructionFinanceReal EstateResidential
Responsibilities
Learning the various technologies already implemented including, but not limited to Brix ERP, Brix Sales, BuildPro, Adobe, OneDrive, SharePoint, Docusign, etc
Manage the help desk requests for the technology mentioned above
Docusign review
Update/create document learned processes
Any other duties that further Technical and Business Development needs of the First Texas Family Homes' family of companies
Qualification
Required
Ability to learn programs and processes quickly
Excellent verbal and written communication skills needed for our documentation process and daily interactions with our internal customers
Highly organized
Able to conduct research and analyses of technology
Analytical
Strategic thinker
Problem-solving
Attention to details
Able to multitask, prioritize, and manage time efficiently
Able to build strong interpersonal relationships with peers and other senior management throughout the company
Able to align multiple strategies and ideas
Confident in producing and presenting work
Strict adherence to company philosophy/mission statement/goals
Proficient computer skills, Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel)
Rotating weekend shifts
Benefits
Dental
Life
Medical
Paid Time Off
Retirement
Vision
Competitive compensation
Company
First Texas Homes
First Texas Homes is a real estate company that helps in financing and purchase of new residential complexes.
Founded in 1985
201-500 employees
Funding
Current Stage
Growth StageRecent News
2025-10-14
Company data provided by crunchbase