NorthStar Memorial Group ยท 1 day ago
Call Center Service Agent
Tucson, AZ
Full-time
Onsite
Entry Level
$15/hr - $17/hr
1+ years expNorthStar Memorial Group is seeking a Call Center Service Agent at Evergreen Mortuary & Cemetery in Tucson, Arizona. The role involves answering incoming calls, handling customer inquiries, and managing the service appointment calendar.
Information Technology
Responsibilities
Answer incoming calls and route them to the correct department
Handle customer inquiries, complaints, and issues
Provide pricing to client families and schedule appointments
Management of the service/appointment calendar
Walking families through the next steps after a passing has occurred
Qualification
Required
1+ years of experience in a customer service environment
High School Diploma or equivalent
Excellent communication and customer service skills
Basic computer knowledge (Windows, MS Word, MS Excel, internet)
Benefits
Medical, Dental, and Vision Insurance
Health Savings Account (HSA)
Life Insurance
401(k) with Employer Matching
Company
NorthStar Memorial Group
NorthStar Memorial Group is a family services company that represents cremation and memorialization locations.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
W. Mark Hamilton
Founder, CEO & Chairman of the Board
Recent News
Company data provided by crunchbase