Customer Service Engineer jobs in United States
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KLA · 21 hours ago

Customer Service Engineer

positionDenison, TX
timeFull-time
remoteOnsite
seniorityMid, Senior Level
money$31.78/hr - $54.04/hr
date3+ years exp

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem, and they are seeking a Customer Service Engineer. The role involves collecting, cleaning, and interpreting complex data to uncover trends and provide actionable insights to improve business efficiency and identify growth opportunities.

ElectronicsInformation TechnologyManufacturing
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H1B Sponsor Likelynote

Responsibilities

Data Collection & Cleaning: Gathering data from various sources (databases, APIs) and preparing it for analysis by handling missing values and inconsistencies
Analysis & Interpretation: Using statistical techniques to analyze data, identify trends, and answer key business questions
Reporting & Visualization: Creating clear reports, dashboards, and visualizations (charts, graphs) to present findings to stakeholders
Collaboration: Working with technical (IT, Data Scientists) and non-technical (management, marketing) teams to understand needs and deliver insights
Strategy Support: Providing data-driven recommendations for business strategy, process improvements, and identifying new opportunities
Developing and maintaining databases and data collection systems
Performing ad-hoc analysis for specific projects
Monitoring Key Performance Indicators (KPIs) and business metrics
Supporting forecasting and customer segmentation projects

Qualification

SQLExcelTableauPower BIPythonRAnalytical thinkingStatistical knowledgeDatabase managementData miningData modelingProblem-solvingAttention to detailCommunication

Required

Master's Level Degree and related work experience of 3 years
Bachelor's Level Degree and related work experience of 5 years
Strong analytical skills
Relevant degrees in fields like Math, Stats, or Computer Science
Experience with tools like SQL, Excel, Tableau, or Power BI
Analytical thinking
Problem-solving
Attention to detail
Communication
Statistical knowledge
Database management
Data mining
Data modeling

Benefits

Medical
Dental
Vision
Life
Other voluntary benefits
401(K) including company matching
Employee stock purchase program (ESPP)
Student debt assistance
Tuition reimbursement program
Development and career growth opportunities and programs
Financial planning benefits
Wellness benefits including an employee assistance program (EAP)
Paid time off
Paid company holidays
Family care and bonding leave

Company

KLA

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Kla creates tools and services that promote innovation in the electronics industry.
dateFounded in 1975
location
Milpitas, California, USA
people-size10001+ employees
web-link
https://www.kla.com

H1B Sponsorship

KLA has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (343)
2024 (218)
2023 (191)
2022 (277)
2021 (200)
2020 (226)

Funding

Current Stage
Late Stage

Leadership Team

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Lisa Grunwald
FISH Philosophy CEO
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Rick Wallace
President & CEO
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Recent News

Business Live
US tech venture KLA secures multi-million-pound funding from Cardiff Capital Region to expand
2025-08-05
news.com.au — Australia’s leading news site for latest headlines
2025 Kia Tasman ute review
2025-08-01
thefly.com
KLA Corp. sees Q1 non-GAAP EPS $7.76-$9.30, consensus $8.15
2025-08-01
Company data provided by crunchbase