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OCHIN, Inc. · 10 hours ago

EPIC CERTIFIED HEALTHY PLANET/EPICCARE SOLUTIONS ANALYST

United States

Full-time

Remote

Mid, Senior Level

$86K/yr - $171K/yr

3+ years exp

OCHIN, Inc. is a nonprofit leader in health care innovation, seeking an Epic Certified Solutions Analyst to support their mission. The role involves resolving complex technical issues, optimizing processes, and aligning technical strategies with business objectives while collaborating with non-technical stakeholders.

Health CareNon Profit

Responsibilities

Develop, document, and deploy solution functionality by building, testing, and maintaining features according to specifications and requirements, while ensuring clear documentation for usability and future reference

Troubleshoot, diagnose and resolve complex technical issues using critical thinking and advanced technical skills to ensure optimal system performance and end-user satisfaction

Collaborate across departments to support project implementations and address member maintenance issues

Drive documentation and knowledge sharing by creating and optimizing technical documentation to support process improvement and alignment across cross-functional teams

Skill development and competency growth in technical design, analysis, and system enhancements

Other duties as assigned

Qualification

Epic Healthy Planet CertificationEpicCare CertificationEpic Certified full buildMTMSpecialty Pharmacy buildPACE experienceCustomer serviceTechnical documentationProblem-solving skillsInterpersonal skillsTeamwork