Revenue Cycle Service Delivery Senior Director - HMS DBO jobs in United States
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Huron · 5 days ago

Revenue Cycle Service Delivery Senior Director - HMS DBO

Huron is a company that helps healthcare organizations drive growth and enhance performance. The Senior Director RCM Service Delivery will lead global teams delivering Huron Managed Services, focusing on customer relationship management and satisfaction while ensuring compliance and fostering employee engagement.

ConsultingInformation TechnologyProfessional Services
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Responsibilities

Manage the client portfolio, monitoring performance KPIs and ensuring expectations are met in accordance to contracts, with a focus on meeting engagement health metrics, achieving high client satisfaction, favorable Net Promoter Scores (NPS), and generating strong client references
Partner with client leaders to align operational objectives with performance goals. Develop and maintain strong relationships with client leadership, leading in a fast-paced, high-growth environment
Ensure all project teams comply with industry regulations and Huron’s internal standards, maintaining accountability across vendor, coding, and centralized business functions
Foster a positive, accountable, and innovative culture within HMS, implementing strategies that elevate employee engagement to meet industry benchmarks
Collaborate with sales leaders to support key client pursuits, and expand HMS’s client base, actively participating in client credentialing and reference coordination
Partner with leaders to create differentiated RC solutions that meet evolving client needs

Qualification

Revenue Cycle ManagementData AnalysisLeadership ExperienceClient Relationship ManagementNegotiation SkillsInterpersonal AbilitiesProblem-Solving Skills

Required

Bachelor's degree required
Minimum of 10 years of experience in revenue cycle management
Proven leadership experience, with the ability to manage and motivate global teams
Strong and broad understanding of Revenue Cycle Operations within a hospital and physician setting
Exceptional negotiation and problem-solving skills
Excellent communication and interpersonal abilities
Proficiency in data analysis and reporting tools
Limited travel required
Current permanent U.S. Work Authorization required

Preferred

Master's degree preferred

Benefits

Medical
Dental
Vision coverage
Other wellness programs

Company

Huron is a global professional services firm that collaborates with clients to put possible into practice by creating sound strategies, optimizing operations, accelerating digital transformation, and empowering businesses and their people to own their future.

Funding

Current Stage
Public Company
Total Funding
unknown
2004-10-13IPO

Leadership Team

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C. Mark Hussey
President and CEO
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J. Ronald Dail
EVP - Chief Operating Officer
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Company data provided by crunchbase