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Vivo Infusion® · 14 hours ago

Patient Care Coordinator, Full Time- Boerne, TX

Boerne, TX

Full-time

Onsite

New Grad, Entry Level

$21/hr - $23/hr

0+ years exp

Vivo Infusion is a national company dedicated to providing high-quality patient care in a comfortable setting. They are seeking a Patient Care Coordinator to guide patients in coordinating their care, including managing referrals and obtaining prior authorizations for MRIs.

Health CareHospitalTherapeuticsWellness

Responsibilities

Performs a variety of patient care activities rendering quality patients in accordance with standards of practice

Room clinic patients in person or virtually and update patient chart with the required information

Communicate pertinent patient data to providers and nurses to ensure quality and continuity of patient care

Provide administrative and front-end support: Greet patients, assist with scheduling, manage phone calls (incoming and outgoing), and process payments

Oversees and ensures efficient turnover of exam rooms

Assist provider in the exam room as requested

Collect, prepare, and submit ordered patient lab specimens as directed

Assist Patient Services team as needed to obtain prior authorizations for prescribed treatment's and documents

Triage patient phone calls and messages and document them appropriately

Orders and manages supplies under the direction of manager

Disinfect and stock the exam rooms

Assist in obtaining records required for the patient’s chart

Demonstrate effective communication skills, reporting patient issues as needed throughout the treatment day

Follow company policies and CDC guidelines for infection control

Assist with proper handling and storage of hazardous materials

Maintain confidentiality of all company and patient records. Adhere to HIPPA

Communicates schedule changes to the team and assists with rescheduling patients

Manages incoming mail and deliveries

Qualification

Prior AuthorizationsCPR/BLSEClinicalWorksMedical Assistant CertificationPhlebotomy SkillsCustomer ServiceMultitaskingCommunication Skills

Required

High school graduate or equivalent, required

CPR/BLS, required

6 months of clinical experience, required

A caring and compassionate personality

Great customer and patient service

Ability to multitask and work under pressure

Excellent communication skills

Assist with Referrals/Progress Notes/Medical Records/Prior Authorizations for MRIs

Assist MDs and NPs

Preferred

Medical Assistant Certification or Registration preferred

1 year in an administrative or customer service role, preferred

Phlebotomy and lab processing skills, preferred

Benefits

Medical, Dental, Life, Vision

Option for HSA w/ Employer Contribution

401K with Match up to 4%

PTO: Accrual 4+ weeks/YR, buy-back program (get paid for unused PTO), and PTO donation program to allow Vivo team members to donate to others in need

Wellness Reimbursement Program - $360 Annually

Employee Referral Bonus - Uncapped bonus potential

Tuition Assistance Program

Employee Assistance Program (Employer-provided)

Short & long-term disability (Employer-provided)

Life Insurance (Employer-provided)

Company

Vivo Infusion®

Vivo Infusion® is a leading provider of accessible, affordable, and safe community-based infusion and injection care for patients suffering from compromised immune systems, infectious diseases, and other medical conditions.

Founded in 2022

Lakewood, Colorado, USA

501-1000 employees