TEALL Sports & Entertainment ยท 18 hours ago
REVELxp - Event Manager, Oklahoma City
Oklahoma City, OK
Full-time
Onsite
Mid LevelTEALL Sports & Entertainment is a premier sports hospitality company that partners with college and professional teams to create exceptional fan experiences. The Event Manager will lead event execution, manage staff, and ensure high-quality service delivery during game days and other events.
Financial Services
Responsibilities
Be on-site and lead event execution for home football game days and other events, ensuring the fulfillment of sold assets, providing exceptional guest experiences, and implementing services seamlessly
Oversee post-event cleanup for home football games, ensuring a timely and thorough process
Recruit, train, supervise, and evaluate seasonal associates and hourly game day staff, including bellhops, tent hosts, and parking attendants
Manage staff scheduling and record work hours, ensuring adherence to budget
Build strong relationships with staff members, fostering a positive culture, maintaining high morale, and setting clear expectations
Organize and lead weekly tailgate coordination meetings to define staffing needs and operational needs and expectations
Coordinate with the production team for weekly event rental coordination meetings, ensuring proper alignment
Assist in selling of full-service tailgates and event rentals
Handle customer service inquiries via phone and email in preparation for and on game day
Support the execution and quality control of special event rentals throughout the year
Manage key processes such as inventory control, catering orders, vendor relationships, and budget management
Maintain live trackers for tailgate sites and ensure all logs and maps are updated for game days
Cultivate and manage relationships with local vendors, securing new partnerships and maintaining existing ones
Responsible for event layout and design for tailgate sites and event rentals, including special event tailgates
Understand client business strategies, products, services, customers, and competitors to enhance service delivery
Provide exceptional service that enhances the guest/client experience
Maintain office organization and cleanliness to ensure a productive working environment
Build and manage the e-commerce platform for tailgating
Perform additional duties as needed and assigned
Qualification
Required
Degree in business administration, event management, hospitality management, sports management, or a similar field is preferred
Strong interpersonal and communication skills, with a talent for relationship building in a dynamic event environment
Excellent organizational skills and the ability to synthesize information for decision-making
Ability to thrive in a fast-paced, high-pressure environment with poise and adaptability
Proven problem-solving abilities, with a proactive approach to overcoming obstacles
Outstanding customer service skills and the ability to professionally handle complaints and guest inquiries
Ability to identify weaknesses and provide coaching to enhance performance
Proficient in Microsoft Office and Canva
Must be able to lift up to 20 lbs. and work weekends
Company
TEALL Sports & Entertainment
Teall Sports & Entertainment is a family of companies that elevate the fan experience for sports and entertainment brands across the world.
Founded in 2017
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Ben C. Sutton, Jr.
Founder, Chairman & CEO
Ray DeWeese
Partner
Company data provided by crunchbase