MidPen Housing Corporation · 14 hours ago
Senior Manager, Business Process Improvement (Foster City or Oakland)
Oakland, California
Full-time
Onsite
Senior Level, Lead/Staff
$105K/yr - $131K/yr
8+ years expMidPen is a leading non-profit developer committed to providing safe, affordable housing. The Senior Manager, Business Process Improvement will support enterprise-level initiatives to enhance processes, ensuring effective implementation of improvements across the organization.
Building MaterialCommunitiesLifestyleNon ProfitReal Estate
Responsibilities
Lead enterprise-level business process improvement efforts
Lead a strategic set of enterprise-level business process improvement efforts
Support up front scoping of the work including objectives, measures of success, and resourcing requirements
Coach and support project teams in process mapping, root cause analysis and identifying and implementing improvement opportunities
Create accessible documentation, including materials for sharing lessons learned
Ensure robust change management and participate in reporting to project sponsors and related issue escalation
Advise department leaders on business process improvement
Consult with department leaders to help them vet and prioritize departmental opportunities for business process improvement
Serve as a thought partner as work is scoped and advise departmental staff on appropriate tools, templates and methodologies
Create a business process improvement center of expertise within the Office of the Chief Operating Officer
Recommend new enterprise-level business process improvement opportunities based on work with internal clients
Develop enterprise standards for business process documentation and build a repository of centralized resources such as templates and case studies
Recommend options for 3rd party training on business process improvement
Partner with the Director, Strategic Initiatives on enhancing a culture of process improvement at MidPen
Qualification
Required
Strong analytical skills with the ability to collect, analyze, and interpret complex data
Ability to work in a self-directed, agile manner to balanced competing priorities
Systems thinking with an attentiveness to interdependencies
Demonstrated good judgement in balancing tradeoffs between simplicity, quality and risk
Strong written and verbal communication skills
Ability to influence without authority and a sensitivity to interpersonal dynamics
Proficient with process mapping techniques and software, such as Visio, Lucidchart or MURAL
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
BA or equivalent experience
At least 8 years of experience in operations including working directly in or supporting both customer-facing and back-office functions
At least 4 years of experience coaching and mentoring others on process improvement
At least 4 years of experience leading projects, process improvement efforts or change initiatives
Preferred
Project management, process improvement and/or change management certification
Prior experience supervising staff or contractors
Prior exposure to real estate, property management and the not-for-profit sector
Benefits
Health Insurance
Dental, Vision, Life & Disability Insurance
403(b) Retirement Investment
Employee Education Reimbursement Program
Paid Parental Leave
FSA for Childcare, Medical, and Commuter Benefits
EAP Program
Pet Insurance
Paid Time Off
Company Holidays
Wellness Days
Company
MidPen Housing Corporation
MidPen Housing is a leading nonprofit that creates and manages affordable homes across Northern California.
501-1000 employees
H1B Sponsorship
MidPen Housing Corporation has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2023 (1)
2021 (1)
Funding
Current Stage
Late StageTotal Funding
$6.6MKey Investors
Community Development Financial Institutions Fund
2024-10-23Grant· $6.6M
Leadership Team
Matthew O. Matt Franklin
President and CEO
Recent News
2025-04-14
Silicon Valley Business Journal
2025-03-04
Business Journals
2023-05-19
Company data provided by crunchbase